Huizhou Huarun Trail Bay Sea View Villa Hotel

I’ve stayed in Park Lane Harbour before, and many of the privately owned apartments I’ve rented in the past have offered amazing service and comfort. Unfortunately, this recent experience fell far below that standard. From the moment I arrived, the service felt disorganized and unprofessional. Instead of being guided properly, I was told to hop on the back of a staff member’s scooter and taken on a bumpy, underground ride to my apartment. It was unsafe and uncomfortable—and completely inappropriate had I been traveling with family. After an 8-hour journey, I arrived to find no fabric towels—only thin disposable ones that resembled toilet paper. I had to request proper towels to be brought to the room. The bathroom had a strong odor of urine, the shower door wouldn’t close, and the toilet paper provided was minimal. I flagged these issues, but due to evening plans, asked for them to be addressed the next day. To my shock, I was woken at 11:15 PM by two men pounding on my door, insisting they needed to inspect the shower. This level of unprofessionalism is unacceptable. The apartment itself was outdated, with an uncomfortable bed and old furniture. Aside from the nice view, there’s little this hotel offers to justify a return. Compared to the excellent service I’ve had at other privately owned places in the area, this was a real disappointment. I would not stay here again.

前臺小青服務同全態度和善，房間免費升級空間足夠寬廣還有露臺，海景簡直無敵海天一色達人海合一境界，位置適中購物方便離海灘很近，下次會再來試試騎行風景。

星級民宿，服務特別好，房間乾淨整潔，不差於星級酒店，躺在床上就是海景，衹有閉上眼睛才看不到大海