North of Huichun People's Stadium, Linbei Street, Hunchun, Jilin, ChinaVisa hotellinformation
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Gästrecensioner
9.6/10
Excellent
882 recension
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Verifierade recensioner
Läge och interiör9.8
Bekvämligheter9.6
Service9.5
Renlighet9.6
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IS75
Queensize-rum i business-klass
Bodde på dec. 2024
Affärsresenärer
31 recension
10.0/10
Enastående
Publicerades 12 jan. 2025
Really authentic and beautiful place. Contemporary service inserted into historic interior.
Översätt
Svar från boendet: 尊貴的客人,萬分感謝您的高度評價!您短短數語,精準道出了酒店的獨特魅力。我們一直致力於將古老韻味與現代便捷完美融合,古老的內部裝飾是歷史與文化的沉澱,每一處細節都飽含着歲月的痕跡與故事。而現代化服務則是為了給您帶來更高效、舒適的體驗。您的肯定是我們前進的動力,期待您再次下榻,感受更多美好!
Mari_V
Deluxesvit
Bodde på okt. 2024
Familj
3 recension
5.5/10
Publicerades 1 dec. 2024
We stayed in the most expensive room. The floors were very dirty, they probably had never been washed there. The girls at the reception were not very friendly. When we were leaving, we approached one of the receptionists and said "check out", she began to answer in very bad Russian, and it was disrespectful. Teach the staff to speak a few phrases in English, it will be convenient for foreign guests. At the moment, the level of service does not correspond to an international hotel.
Översätt
Svar från boendet: Dear guest,We sincerely apologize for the unpleasant experiences you had during your stay. The issue with the dirty floors in the room you occupied is unacceptable, and we will take immediate measures to improve our housekeeping standards. Regarding the unfriendly attitude and the language problem of our reception staff, we will conduct comprehensive training to enhance their service awareness and language skills, especially in English, to ensure better communication and service for international guests. We understand that our current service level has disappointed you, and we are committed to making significant improvements. We hope you will give us another chance in the future to show you our enhanced service quality.
WilliamRH
Queensize-rum i business-klass
Bodde på jan. 2024
Ensamresenärer
172 recension
10.0/10
Enastående
Publicerades 21 feb. 2024
This is the best hotel in Yanbian area, with luxurious facilities and five-star service standards. The exterior of the hotel is very grand, and at night it looks like a Chinese movie set. There are many places to take pictures, not only during the day, but also at night. A North Korean girl played the piano in the lobby, and the reception staff were efficient and multilingual. The whole hotel is full of Korean cultural characteristics, which made me feel very comfortable. The hotel also has a large parking lot, as well as a luxury shuttle service. The breakfast was very varied and the seating was very comfortable. The room was so large that I felt like I was living in a Korean palace. The ordinary rooms are comparable to the presidential suites in many hotels across the country. I am looking forward to staying at this hotel again. Highly recommend!
Översätt
Svar från boendet: Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that you enjoyed the luxurious facilities, five-star service, and the grand exterior of the hotel. We take great pride in providing a comfortable and culturally immersive experience for our guests, and we're delighted that you felt at home.It's fantastic to hear that you appreciated the opportunity to take photos both during the day and at night, and that you enjoyed the live piano performance in the lobby. We're also glad to know that you found our reception staff efficient and multilingual, and that you were able to enjoy the variety of options at breakfast in a comfortable setting.We're thrilled that you found the room spacious and luxurious, and that it contributed to your overall enjoyment of your stay. Your satisfaction is our top priority, and we're grateful for your recommendation. We look forward to welcoming you back to our hotel in the future for another wonderful stay!
Karine A
Garden View Exclusive Double Bed Room
Bodde på sep. 2022
Par
11 recension
8.0/10
Mycket bra
Publicerades 6 okt. 2022
The hotel is big, beautiful and well-maintained though it seemed quite empty when we spent one night there during the national day holidays.
We were told at the reception there's not much to do in Hunchun apart from going to Fangchuan national Park (situated at the border between China, Russia
and North Korea) but it was closed when we went there and apparently it's been closed for a while and will stay so for an unknown time... The hotel pool was closed too because of covid measures.
At least we were recommanded a good Korean barbecue for dinner.
Översätt
Svar från boendet: Thank you for your favorable comments. Thank you very much for choosing the Garden International Hotel. Your favorable comments are our driving force. We will continue to work hard to create a more comfortable living environment and a worthwhile experience. We also hope that Hunchun a beautiful city, can leave you a good memory. We look forward to your next visit to get your five-star praise next time.I'm sorry for the epidemic reasons, the swimming pool is not open, and the inconvenience brought by you, we apologize,Due to the epidemic, Fangchuan was not open, and there was a notice on the Internet,We wish your a smooth work and a happy life.
Beentheredonethat
Garden View Exclusive Double Bed Room
Bodde på aug. 2022
Par
1 recension
9.0/10
Utmärkt
Publicerades 3 okt. 2022
Very nice hotel located just opposite of Hunchun soccer stadium. The hotel is brand new and looks just amazing. Also the rooms are one of the largest I have ever had in a hotel. General manager speaks fluent English and can provide advice regarding sight-seeing and restaurants. Very nice stay and we are definetly coming back!
Översätt
Svar från boendet: Thank you for your favorable comments. Thank you very much for choosing the Garden International Hotel. Your favorable comments are our driving force. We will continue to work hard to create a more comfortable living environment and a worthwhile experience. We also hope that Hunchun a beautiful city, can leave you a good memory. We look forward to your next visit to get your five-star praise next time.We wish your a smooth work and a happy life.
Anonym användare
Queensize-rum i business-klass
Bodde på juli 2023
Res med vänner
3 recension
10.0/10
Enastående
Publicerades 29 okt. 2023
AAAAA
Översätt
Svar från boendet: 非常感謝您的熱情支持和極高評價!您的 "AAAAA" 評價讓我們感到非常驕傲和高興。客人的滿意度是我們酒店的最大動力和目標,而您的肯定是我們努力的最好證明。我們將繼續致力於提供卓越的服務、周到的款待和舒適的住宿體驗,以確保您的每次光臨都能超出期望。如果您有未來的旅行計劃,無論何時再次光臨,都希望您度過愉快的時光。感謝您的支持,祝您旅途愉快!
Svar från boendet: 尊敬的客人,感謝您對酒店如此細緻且生動的評價!能在邊陲小城為您帶來別具一格的驚喜體驗,我們倍感榮幸。從宏大的建築規模、璀璨夜景到極致的朝鮮風格內飾,再到文化符號鮮明的孔雀標本陳設,這些設計都承載着我們對民族文化的傳承與創新。關於服務團隊,無論來自何方,我們始終以真誠、禮貌為準則,很抱歉普通話交流帶來的小困擾,未來我們會加強語言培訓,同時保持這份熱情與真誠。您的認可與建議都是我們前進的動力,期待再次為您服務,帶來更完美的體驗!
Svar från boendet: 尊敬的客人,非常感謝您選擇入住我們酒店並坦誠反饋體驗感受。對於您提到的前台服務問題,我們深感歉意,已第一時間將您的意見轉達至相關部門。關於服務人員的培訓和服務意識提升,我們會加強針對性的指導和優化,致力於為每一位客人提供更温暖、周到的服務。針對外賣配送環節的不愉快體驗,我們已督促後勤團隊完善流程,確保後續服務效率和態度能讓客人滿意。此外,您提到的性價比和早餐品質問題,我們也會重新評估現有定價及餐食標準,結合客人反饋持續改進,力求在各方面為客人創造更高的體驗價值。再次為給您帶來的不佳感受致以誠摯歉意,也非常感謝您的直言不諱,這對我們改進提升至關重要。希望未來仍有機會為您提供更優質的服務,挽回此次的遺憾。祝您生活愉快,一切順心!
Svar från boendet: 尊敬的客人,看到您如此高的讚譽,我們激動萬分!能超出您的期待,成為您心中延邊酒店的 NO.1,是我們全體員工的無上榮耀。從您踏入大堂,大氣的裝飾、專業的禮賓引導,到寬敞用心裝修且維護良好的房間,再到彬彬有禮的服務人員、美味的早餐,這一系列體驗能得到您的肯定,讓我們所有的努力都有了最美好的回報。我們理解您在其他酒店的小遺憾,也很高興能為您帶來截然不同的優質體驗。您對朝鮮族小姐姐服務的認可,正是我們多元文化融合的魅力所在。我們會帶着這份感動與激勵,持續提升服務品質,維護酒店設施,讓每一位客人都能享受如您一般難忘的入住體驗。再次誠摯感謝您的支持與厚愛,琿春民族花園國際酒店永遠是您在延邊的温馨港灣,期待您再次回家!