Grand Palace - Couples Only 18 Years Plus

The Grand Palace Hotel is for adults only, the neighboring Grand Hotel is for families. Both hotels are all inclusive for dining and drinks. The Grand Palace has beautiful pool areas and a sand beach area, both areas are fully serviced, someone is always available to bring fresh drinks. The rooms are spacious and comfortable. Many rooms offer a view over the pool area and the Red Sea. The main pool has a bar which you can swim to. At sunset, the lights around the pools come on and give an ambient of 1001 nights. The weather is pretty consistent in spring and summer and the coastal breeze offers comfort. The Grand Palace has a main restaurant for breakfast, lunch and dinner, as well as 5 separate theme restaurants for the evening. The personal are friendly and polite. Across the street is a shopping mall with a few restaurants and bars, some with live entertainment. Critics: Pool and beach areas have limited lounge chairs, which are mostly reserved early in the morning. This is a problem, which the hotel needs to address. We always find a chair, but you have to hurry before breakfast. This dampers the fun (and sleeping in). They offer a wide variety of food at the restaurants, but they like to overcook the meats. Bottle wines cost extra, unfortunately the wines are not stored correctly and often have a cork taste. Since the personal do not drink, this can be a problem. The hotel needs to learn about proper wine storage to solve this problem. Every Tuesday they have a beach party at the marina 5 until 02:00. Very loud. Many complaints to turn the music down after midnight. We come regularly to this hotel and really like the atmosphere and service, it’s a great place to relax and enjoy

After a bit of an issue on my arrival (the pool access suite was not available until the next day due to an issue with the previous people who were due to depart the suite I was booked into), I finally arrived at my suite and started to enjoy my long awaited holiday. Special thanks to the reception manager for the assistance of the room and he offered me the apologies for the issues I encountered on my arrival the night before. I also want to say thanks to Kahleed at the beach bar who was so attentive towards me.

The hotel is spotless. We had a junior suite. It was great. The biggest letdown for us was the food. Yes, there is a good selection, but alot was over cooked. I had fish several times over cooked and full of bones. Omelettes were seriously over cooked. Fried eggs done crispy round the edges cooked in loads of cooking oil. A real disappointment Fresh seafood....prawns mussels and squid over cooked. A good selection of salads and fresh bread. We ate at the speciality restaurants. Italian one was excellent. The others were nothing to write home about. The cocktails were terrible. Wine was awful yes there was a bar that sold cocktails using branded liquors. We did experience issues with service. I brought this to the attention of reception. Who passed it on to management. The issue was that we were a group of 3 women and we felt that we were overlooked by some waiters when were trying to get drinks . It made us feel uncomfortable. The issue was resolved. The waiters who work round the pool and on the beach. Work so hard and the guys were very friendly. A big thank you to Tito..who looked after us. Would we stay again..that would be a no.....

The most pleasant stay: The staff was helpful and friendly, premises beautiful, huge variety of options with food throughout the day. Pleasant Pool Area and access to own peach is a plus. Tidyness of the rooms was another plus. A tip, book a room with access to pool. High recommendation 😍

The hospitality and kindness from the staff was outstanding. We were almost treated as "royalties". The cleanliness was outstanding. Someone was always cleaning the tables, windows, pool and the rooms. The manager was so welcoming and took such good care of us. We can really recommend this place and will most certainly come back soon again.

We are traveling trough Egypt for 15 days as right this review and we have been in 4 different hotels. The Grand Palace was by far the best experience we had here. The service is well above the average, the facilities are just beautiful, everything is so good looking and so clean. The food is amazing considering that it is an all inclusive buffet that works practically all day, non stop… I’ve already worked in a hotel kitchen and it’s just absurd how hard it is to keep everything working tightly. Abdel was an amazing hoster, he works at the front desk and if you’re a luck enough to meet him and sure you won’t regret it! We’re looking forward to come back here on our next vacation!