Caves Beach Resort Adults Only

Cleaning not always good, employees wanted Tipps

Grande chambre mais pas d'ascenseur pour y accéder. Lit trop mou. Nourriture répétitive , manque des couverts pour les desserts. Boisson ok, idéal pour ceux qui aiment boire à volonté . Personnel sympathique. Hôtel trop éloigné de Hurghada. Surévaluation en nombre d'étoiles...je donnerai 3 étoiles

Wel heel leuk opgezet. Niet heel hygiënisch. Niet fijn dat de katten die daar rondlopen en niet geadopteerd mogen worden, want ze zijn zo leuk voor de gasten, Niet verzorgd worden en met vervilte vacht daar rondlopen. Verder veel verkoperspraatjes en tevens ook niet eerlijke antwoorden. Eten was wel oke. Personeel was buiten de verkopers wel heel vriendelijk.

La chambre qui donne directement sur la piscine est superbe

Probably the worst experience I have ever had! Hospitality inexistent! Food is the cheapest quality you can get! The room is extremely full of dust, so if you have allergies or asthma AVOID! Basically an hotel like that in UK would be forced to close down!

I am writing to formally complain about my recent stay at this hotel , which was deeply disappointing due to the unacceptable service and lack of basic hospitality. Firstly, I reported broken glass in my room on three separate occasions before it was finally cleaned. This is not only negligent but also a serious safety hazard. Furthermore, despite my repeated requests, blood stains and other marks in the room were not properly addressed. Given that I am disabled, this lack of responsiveness made my stay even more difficult. I requested to change rooms due to these issues, but this was not accommodated. Additionally, I left my towel on a deck chair and was then unable to get another one. I was not even offered the option to pay for a replacement, leaving me without a basic amenity. Another incident occurred when I arrived just four minutes late for breakfast, and the staff refused to let me have even a slice of toast. Instead of handling the situation professionally, a staff member raised his voice at me, which was completely uncalled for and highly unprofessional. I expected a much higher standard of service from a hotel of your reputation. This experience left me feeling unwelcome, disrespected, and extremely dissatisfied. I request an explanation for these failures and appropriate compensation for the poor service I endured. I look forward to your prompt response. Sincerely, Carlos Grant