Jacob K
16 april 2025
The hotel has a beautiful, welcoming lobby that always smells fresh and clean a great first impression when you walk in. The staff speak multiple languages, which is a big help for guests who don’t speak English. They’re incredibly friendly across the board from housekeeping to the front desk, restaurants, and bars. You can really feel that they do their best to make guests feel comfortable. The rooms are spacious and cozy, with large balconies that are perfect for relaxing. Cleaning is generally good, but there’s room for improvement especially with the towels. Some still looked worn and stained even after being washed. There are several restaurants on-site offering a variety of cuisines. The food is overall delicious and of good quality. Coffee, however, was a bit of a letdown across the board except for the café in the lobby, which served the only decent cup. So if you’re a coffee lover, that might be a small issue. The kids’ club opens a bit later than expected, at 10 AM, but it’s well worth the wait. It’s well-equipped with lots of games and activities to keep the little ones entertained. Entertainment is one of the hotel’s strongest points. The animation team puts on new shows every night based on a rotating schedule, and they’re genuinely fun to watch. The hotel also has multiple water parks for both kids and adults, which makes it easy to enjoy your time without even needing to leave the resort. The beach itself is clean and pleasant, but there’s not much marine life close to the shore. If you want to see fish, you’ll need to take a boat trip but fair warning: the boat excursions could use a lot of improvement. There’s basically no safety provided, which isn’t ideal if you’re traveling with young kids or non-swimmers. The food on the boat wasn’t great, and there wasn’t much to see when it came to snorkeling either, so I wouldn’t set high expectations for that part. The hotel has a 24/7 on-site doctor for both adults and children, which is a huge plus and adds peace of mind during your stay. Lastly, keep in mind that the hotel is about 25 minutes away from the city center. You’ll need a taxi if you want to explore, but the hotel does have its own shops and souvenir options on-site though they are definitely more expensive than what you’d find in town.
Översätt