Iberotel Casa Del Mar Resort

房間不如招待所。1300一晚的價格可以有更多的選擇。這個酒店自己的診所看一次病300歐元。建議都去住更好的酒店。如果不是臨時訂不到酒店。千萬不要住 一下這些葯加一針退燒針。300歐元💶

Stayed for a week here. Lovely hotel, not too big, with attentive staff. Food was excellent with plenty of choices. Plenty of sun beds around the three pools with waiter service for drinks. Lunch in the restaurant or the outdoor Italian restaurant. Pool was freezing! Rooms were clean and spacious.

We were disappointed with Iberotel Casa Del Mar. There were quite a few important negatives that dragged down the experience. We will not be returning. If you don’t mind cold food, no sleep and being harassed, then you’ll be ok. Room Hotel was very loud at night, until 1am. Mosque woke us up every morning at 4.30am. So we were getting very limited and broken sleep. As our room was right next to the Little Bar/entertainment seating, we asked at reception if we could move rooms in the hope of a better nights sleep, to which the man who served us was rude, shrugged his shoulders, and said ‘I can move your room but it won’t make a difference’. To make matters worse, coupled with the noise, the bed was uncomfortable and very hard, even with a mattress topper. It felt like sleeping on concrete. The shower in the bathroom was revolting. When you stay in a hotel, it is always expected that the shower grout/sealant will be a bit dirty as it is difficult to clean. However our shower clearly had not been cleaned for a long time, photos are attached for reference. Minibar noisy, dirty and not included - very expensive too. Only x2 sockets, not enough. Housekeeping failed to fill our shampoo and body wash more than once meaning we had to leave a note. We also got to night 8 and our sheets had still not been changed, so we had to leave a note for that too. Food Disappointing. Some of it we really enjoyed, however, there was no consistency. More often than not it was lukewarm, bland, fatty and cold. On an evening the carved meat and fries were consistently cold. Bread and cake stale. They offered food from the previous night cold around the pool. Menu at the Italian (on the evening) was very limited to seafood only. Very hot in the restaurant and limited outdoor seating. Dirty table/cutlery on more than one occasion. No self serve ‘snack bar’ by the pool. There’s a sit down food area but with a limited menu. If you wanted something quick on an afternoon, this was not possible. Drink Not good. Soda and lager ok, however, cocktails were awful. Vodka had a horrible aftertaste. No bottled water and only a glass bottle in the room. Dangerous for use in the bathroom when brushing our teeth. Lager served in a tiny glass, no more than half a pint. ‘Fanta’ and juice served from a bottle, often warm left on the side. Pool Good, enough seating (could find a sun bed throughout the day) but doubt there would be in Jul/Aug. Little/no chlorine in the pool however. The heated pool was louder and the non heated pool quieter. Hot tub felt and looked dirty. Staff Ibrahim on the pool bar by the unheated pool was brilliant every single day. He was friendly, attentive, and welcoming. He should get some extra time off. The service when eating was generally excellent, with drinks being brought over to you and plates cleared quickly. There were however some members of staff who would ignore you whilst waiting because they were on their phones. It was reall

Fantastic hotel Beds were comfy and rooms a good size Bathrooms need updating but shower was very good. Staff were very very good and deserve all the tips they get. It's the only hotel I have ever been to where the management team was around every day to talk to you and ask if any issues. Exceptional customer service There seemed to be lots of customers coming in that were obviously repeat customers and staff remembered them. Great job done by all Looking to book again

You can´t really fault anything in this hotel. We visited this place at the beginning of March 2025. Hotel staff is seriously very welcoming doing everything they can so you can to feel cherrished, comfy and at home. They do not ask for tips and if you tip them they share it all together. We had no stomach issues, reasonable selection of food. At least once in your stay you can visit Italian restaurant for "special" dinner. Guests were mixture of Czechs, Slovaks, English, French, German and Polish aircrew who change daily. This time of year there were hardly any kids. My favourite staff were Ibrahim from pool bar and Ahmed Saif from restaurant. Beds are very comfy, some international programs on TV, decent sized rooms, heated pool. There are some sports activities during the day and evenings entertainment possibilities.

Just home from a week stay here and there is not one bad word to say about this hotel, the staff go above and beyond to help you, the food is plenty im a fussy eater and found something to eat everyday, the hotel is very clean the rooms are decent too, if u tip the workers (we gave 100 egp a day) around the pool bar they bring you drinks all day and in the evening the bar inside we gave the same and they bring u drinks all night all there tips go in one pot so don't matter who you give it to, we would definitely recommend this hotel and we will definitely be coming back can't fault it one bit the entertainment team are a lovely bunch of people too