Gwango Heritage Resort

What a wonderful place to stay. The staff were super friendly and service excellence was shown at all times. Only remark I want to leave is that a kettle in the lodge would be nice.

距離萬基國家公園不遠，服務很周到，十分友好的一次體驗。

Gwango Heritage Resort is located near the main gate of Hwange National Park and offers campsites as well as 30 cabins. You find a lobby, restaurant & bar (all three outside, and chilly in winter), and at the first floor a pool overlooking the elephant waterhole. There are family cabins with two double beds, and bush cabins with two single beds. The resort is accessible by road, however for the park you need a 4x4. The restaurant serves breakfast, lunch and dinner. The latter is surprisingly tasty. Service is friendly. We had a modest, isolated bush cabin with 2 single-beds plus mosquito nets, desk & chair, and standing fan. Window can open and they have mosquito screens. No airco or heating, no tea facility. The in-room bathroom had washbasin, shower & toilet and provides little privacy. All was clean. Gwango Heritage Resort is a well-maintained safari lodge & camping, and we had an enjoyable stay. Recommended.

Great stay at Gwango (couple with 2 teenagers aged 16 & 17). Self drived from Victoria falls (4wd vehicle very helpful even on main road). Food excellent - pancakes & skillet for breakfast , stews (meat & vegetable ) or grilled meat with rice or elephant bread. They were able to do gluten free catering for our son who has coeliac with the no adverse effects (chef even made gluten free muffins for the early morning drives) Went on an organised morning drive & also self drove in the national park. Saw elephants, lion, kudu, impala, wart hog, baboons All staff at Gwango friendly & helpful Would definitely recommend & return !

From the beginning, we decided to spend two nights at the resort in order to give us sufficient time to do a full-day game drive, organised through the resort, and have time to unwind. Breakfast and dinner were excellent and not the traditional food you always get in all the other hotels. It had a local flair and the taste was great. We booked the deluxe rooms which I can recommend. On requests, we received fans for our rooms. It was great to escape the summer heat and relax at the swimming pool which is located on top of the bar. The resort is definitely a place to stay in Zimbabwe.

November is the rainy season means animals are more difficult to observe. Specially when the park is bushy like Hwange NP. Still the lodge has no low season prices. The 4x4 for game drives is in very poor condition, turning off every time we slowed down (we had to open the bonnet a couple of times to fix idling without real success), the roof does not block from sun burning because of its tree branches pattern cover. We paid for a full day game drive in Hwange NP and were supposed to end by 6/6.30pm til gate closure according to their brochure description but we had to really insist to extend after 4pm when the guide was simply running to the exit without even asking if we would like more. 4pm is when animals start being more active, no sense to stop at this time! Even the lodge called him at 4pm to know what he was doing. The guide was a young man with only 5months experience in this park. Seems he always goes the same route. We expected a guide who knows the park maybe better to be able to spot animals in this period. At the end we saw "only" some birds and a hyena the entire day except after 4pm a couple of Zebras and Buffalos. Moreover, the guide stopped for lunch at 10.30 at his usual place without asking?! We should have adapt to the poor game. Very disappointing for a 310 USD game drive for two people. We understood when going back at the lodge that the employees all knew the current conditions in the park for game drives and were not really surprised of the poor game drive quality. I don't understand why we had not been informed before going?! Not even a "sorry" from the team when we explained our feelings when going back. + the transport way and back from Victoria = 300 USD. At the end, including the room, a 800 USD trip for two people, for a poor quality game guided by the youngest guide of the park, in a too old-sun burning vehicule, with no low season prices and an empty camp (very large area with no customer except us - looked like a dead place really). We did many safaris before ; Gwango was the worst experience.