DoubleTree by Hilton Cape Cod - Hyannis

A variety of Food was available almost all the time. The pools were kept clean and there was plenty of lounging/gathering space. The only “complaint” would be that only one pool was open at a time-even though they have both an indoor and outdoor pool. The hotel and grounds were well kept. I was worried about noise given the proximity to the airport but that wasn't bad.

We had a short but wonderful stay. The property and staff surpassed all of my expectations.

Unfortunately, my party of six (two adjoining rooms) had a disappointing stay at this property.The hotel could use a remodel. The carpets are dingy and the first floor of the property had water damage and smelled of mildew. The doors are hollow and you can hear everything from the hall in your room. The pool did not have towels and the towels that we fetched from the front desk were thread bare. The front desk staff were not helpful (told us that they were unfamiliar with the area because they had no time off) not accommodating and bordering on rude. The hotel is within walking distance to Main Street with restaurants and shops but you have to walk down a street of parking lots and by the train station that has panhandlers. The hotel restaurant was good and the rooms were clean.

Room smelt like mold, cobwebs throughout the room didn’t matter where you went in the building it just smelt musty. Photos of the place are not at all what it looked like in person. Good location for what we had planned but even staying in the room just for the night was unbearable and we left a day early. When asking if we could checkout early front desk employee didn’t even ask what was wrong just said yes and that was that. No refund because “the maids went home for day and can’t clean.”

Room we booked (two room suite) did not exist. Don’t trust these listings— not accurate descriptions!

I checked in on 6/6/25 and I wanted to use the indoor pool. I couldn’t ..no lifeguard..she was at the outdoor pool..then on Saturday I asked if there was any place in the hotel to grab lunch..no..they don’t serve food until 5;30..then I take my coffee mug to the indoor pool on Saturday..I was told I couldn’t use my coffee mug..I will never be back.