Heritage House Inn on Cape Cod

It was a little hard to find at first. A bit old and dated. A revamp would probably benefit it.

The worst hotel I have ever stayed at There was no check in at the hotel and we had to go to the Comfort Inn to check in and for breakfast. The room was filthy and the only house keeping we received was clean towels.

Maintenance is severely lacking here. The smell in the room was horrid, and the ceilings are literally caving in. There should no way ever be a reason as to why I should be worried about upstairs guests when they shower. Why on earth is the upstairs tub leaking into my bathroom??? Nothing is soundproof, you can hear every door that slams and every footsteps upstairs, in the hallways, and our neighbors. It was overpriced for the experience and the only good thing about it is the location and parking. The furnitures paints are chipped and stained and made me question if we were in the right location. Will not be coming back and I wouldn’t recommend coming to this location when there are more comparable hotels around.

The only staff I saw was the front desk at the next door Comfort Inn, and she was fine. Room was nice enough, lots of cosmetic wear and tear, but functional. Great, convenient location.

The entire building reeked of mold , I have even notified the health department who are currently doing an investigation. My travel companions were able to transfer to the Nextdoor Comfort Inn and paid an additional $157 so they and their belongings did not reek of mold. There was not an additional room available to me & I did not realize how severe the IAQ really was in my room. Now I know as I fumigate everything that entered that room . Unfortunately, the hotel refuses to make any adjustments . But I’m disputing my room charge and hope I don’t get sick. Clean, well appointed , good breakfast and contaminated with mold. You’ve been warned!

The ceiling was loud from the floor above