Gästanvändare
24 september 2024
Despite positive reviews and a convenient location, I was thoroughly disappointed with my stay at this hotel. While the rooms were spacious, they were unfortunately dirty and infested with cockroaches. Upon arrival, I immediately regretted my booking decision. Despite having paid 50% upfront, I was unexpectedly required to pay in full before receiving the key. This unusual policy was not disclosed on the hotel's website and was presented as a management decision beyond their control. The service was equally unsatisfactory. My room was initially missing body wash, and despite multiple requests, it was not replenished until hours later. Similarly, a simple request for green chillies with dinner was ignored, and attempts to contact the kitchen were unsuccessful. The air conditioning was below par for the room size, which made the nights sweaty. The less I talk about the condition of the washroom, the more it is. The showered leaked from all side, which made the floor wet at all times. Overall, given the price of 3700 per night without breakfast, the quality of this hotel was far below expectations.
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