Taj Mahal Hotel

I have been a loyal customer of of Taj Mahal hotels for many years, but after my today’s experience, I am deeply disappointed to say that I will never visit this place again. During today’s, I took guests with me, expecting to enjoy a pleasant dining experience as I had in the past. However, what ensued was far from enjoyable. The behaviour and treatment we received from the staff were unacceptable and completely tarnished the reputation of Taj group of hotels. Not only were we subjected to rude and disrespectful behaviour, but the poor service we encountered left a lasting negative impression. As a loyal customer who has consistently supported this place, I expected to be treated with respect and appreciation. Instead, I was left feeling undervalued and disrespected. The fact that I have now decided to never visit [Restaurant Name] again speaks volumes about the severity of the situation. It is disheartening to witness such a decline in the quality of service and the disregard for loyal customers. I sincerely hope that Taj group of hotels takes this feedback to heart and implements the necessary changes to prevent other customers from experiencing the same disappointment and frustration. It is my wish that they reevaluate their approach to customer service and strive to regain the trust and loyalty of their former patrons. Rating: 1/5 stars (based on the extremely disappointing experience and loss of a loyal customer)