Hostal Cala Boix

Be very careful if you are planning to book directly Hostal Cala Boix. I booked directly with them a few months ago which requires credit card information. I tried to contact them a couple of weeks prior to arrival via email a number of times but did not receive a response, I tried ringing the numbers on their website (one of which says it now no longer exists) but was unable to speak to anyone, I texted them but no response, I contacted them via Whatapp but again could not get a response. We did receive a confirmation when booking but the confirmation does not provide any dates, confirmation of price or the room booked. It does include information concerning cancellation but there is no facility to cancel the booking. I did contact the local Tou rist Information Office and they were extremely helpful and contact the Hostal on my behalf and the Hostal did say they would contact me but again I did not receive any contact from them. In them end we cancelled via email but have no idea whether they received the cancellation.

La comida buena, el personal agradable, la piscina fabulosa, y ubicación regular, lo peor... las habitaciones...nos dieron dos camas de diferentes altura, habitación muy pequeña (5m²), y limpieza regular...pero lo que peor llevaba, que la luz de la terraza se apagaba a las 23:00h. Económicamente, muy caro para lo que es.

Habíamos reservado nuestra estancia en el hostal con UN MES de antelación. El 23 de mayo nos envían una confirmación escrita de la reserva para el 25 de junio. 5 días antes de nuestro viaje a Ibiza nos envían un whatsapp preguntándonos por la fecha de reserva y nos dicen que por un fallo del sistema no la tienen registrada. Y nos recomiendan el hostal de un primo. Adjunto conversación. El trato ha sido pésimo y definitivamente no le recomendaría a nadie la experiencia.