Mersoy Exclusive Hotel

Отель стал супер старым и требует ремонт

Kon beter helaas was de hotel wel aan de oude kant Had toch beter verwacht voor de prijs Maarja was gelukkig maar voor 1 nacht

You might book the Mersoy bellavista but they put you in the Mersoy exclusive the staff shove you in the latter . Couldn’t give this a minus 5 Staff rude and arrogant stop here at your own peril . Worst hotel ever

For more than 30 years, this hotel has been our absolute favorite getaway, and it continues to impress us every single time. The team here truly goes above and beyond — warm, welcoming, and always eager to assist in any way. The food is consistently excellent, with great quality and wonderful variety that never disappoints. We also love the convenience of the location; shops, attractions, and beautiful surroundings are all just steps away. Every stay feels relaxing, comfortable, and special, and we always feel genuinely cared for. This hotel remains a treasure to us, and we look forward to many more visits. Highly recommended!

Nice staff but that’s about it. Room was shocking food wasn’t much better. First room door was broken. Second room poo on sheets and rotten fruit on the side more like squat. Also poo on the door of the public toilets. All inclusive but had to eat out everyday.

The hotel is nothing like the photos. We booked through love holidays and paid for all inclusive however the food was rubbish so we had to eat out most of the time. The hotel offers minimal selections of food and even breakfast there is minimal options other than cereal and bread. The cakes and desserts are soggy and taste awful as they are sat in some kind of water or juice. The rooms are outdated and look unclean. It is clear that the floors do not get cleaned and neither do the mirrors or windows. The shelving in our wardrobe was broken and the balcony door would barely open. Cleaners visited our room maybe once or twice during our stay for a week and we had to make our way down to reception if we needed fresh towels or toilet roll. The booking also states that you have a fridge and a kettle in the room but ours had neither. The views of the mountain from the room are nice if you get a higher floor however if you get a lower floor you cannot see anything. There was no entertainment and minimal music or background noise. Overall I wouldn’t recommend visiting and staying at this hotel as it is very run down and isn’t very clean.