Mirage World Hotel - All Inclusive

We arrived at the mirage world just after midnite and were greeted by a lovely bald headed gentleman who checked us in gave is our wristbands and escorted us to our room..we were in block c 3325 and on arrival were very impressed..pool view..spotless room with a fridge and good storage and bathroom..long day so retired to bed.. Woke up nice and early and had a mooch around to find oir feet...mens in shops and tattoo place very nice and helpful..used them frequently for room stuffs.. 4 nice pools one with slides and 2 relaxing..we liked the one on main deck as had more going on.. Breakfast,lunch and dinner were all spot on with plentyful fayre and drinks..lovely waiters and waitresses of which shamus was like are very own butler and would always go above and beyond..all different cuisuines which se tried and enjoyed and something for the most fussy of eaters. Mention to tyson and zelma and meow man on the animation team. I had a tattoo and several trips to hairdresser and spa..all very good and great value..i will definately return with the wife as we both thoroughly enjoyed our first all inc experience.. So keep up the good work guys.. All the best Seb and ange...xx

The hotel was close to the beach only a 5 minute walk, the amenities were great a range of pools to choose from. The entertainment and spa staff were amazing and very attentive. The evening shows and cocktails were the best part of our holiday, each night there was bingo and live shows to watch. We had a spa first day of our holiday and they checked on every day since. However , the food was average, we went out for food on our last night and it was much better than anything in the hotel. The room was uncomfortable, the balcony view was suppose to be a pool view but was houses on the street where we could see the rubbish from the main restaurant. When we first checked in the hotel, the reception staff were very rude , we asked for a double bed and they just pushed the two beds together and were rude to us. The shower didn’t work properly and the water pressure was rubbish. Claimed the maid service was everyday, the maid showed up twice. We ran out of toilet paper, we rang reception and no one showed up for hours. We ended up taking a few rolls from the maid trolley after waiting 4 hours. Would stay within İçmeler again as the locals were very friendly and attentive but not the hotel due to the room situation, the food and some of the staff.

Having had two great experiences here in 2023 and 2024 we decided to spend a special holiday here for our Diamond wedding anniversary, worst decision we have ever made,-in the last 12months it has gone from a 4star to a 2star ,on arrival we asked for a safe they refused credit or debit cards and said cash only but no receipt,on entering our room we could not believe what we saw curtains hanging off the curtain rails net curtains ripped in several places, toilet seat hanging off, then breakfast the restaurant opened at 07-00 no staff until 07-45 food that was supposed to be hot was stone cold it felt like it had been cooked the night before and then left in the fridge, evening meals a little bit better it was either cold or tepid, the quality had been reduced dramatically , it was either chicken or turkey many times just cut into pieces the cooked in water, same with vegetables, beef only served once in 17days and that was 90%fat ,soups were good as were the sweets, the beer had been changed from EFFs to a local Troy and all the spirits again local ones not great, coffee machines never worked until after 10-00 am in the restaurant only 1 out of three working. staff members have been reduced i would guess to 50% of previous visits which meant they were run off their feet trying to keep up the service, some customers we spoke to complained of having no shower doors and had to put towels on the floor to stop flooding the bathroom, one couple had no tiles on the walls just bare plaster ,one couple had a problem with their safe and they needed some money but were told by reception the manager would not be able to open it until 09-30 the following day when she did eventually arrive it took 10 seconds to open and when they questioned her they said if we were going home we could not have left because our passports money and jewellery were in the safe and the was there no deputy the answer was i dont have one end of discussion ,the service has gone down dramatically but they can find money for very large expensive cars to sit in the car park all day long,

Had an amazing 2 weeks here. Stayed in block E (up by the slides) lovely rooms and more than enough room for 2 adults 1 child Only downfall was the breakfast, was always cold! Everything else was spot on. Would defo return

We stayed for a week at the Mirage World Hotel, after seeing some worrying reviews we were unsure, however pleasantly surprised! Room: We booked a deluxe room after a general consensus from reviews that the classic rooms aren’t up to standard. Our room was based in the restaurant block. No complaints whatsoever, the room was very modern, spacious and got cleaned daily. Food: There’s a great variety of food available so can’t see how anyone would struggle. However, the queues when dinner opens at 7 can be long! We especially enjoyed the different meat options and when they had themed nights with show cooking and even sushi one night. Pools: Great choice of pools and all were lovely, very clean. However, sunbed wars are real here, especially at the largest pool by the restaurant. If you went down after 8am, you weren’t getting a place at this pool. We saw some people leave theirs overnight, or really early morning, and not actually arrive at their sunbed until midday. Only other con is that once the sunbeds in shade are all taken up, there are no umbrellas - so there’s no shade option. Entertainment: The entertainment had lots of variety. At the pool by the animation team, they played songs throughout the day with different activities including yoga, water polo, aqua gym and more. The evening entertainment is great. There was always a kids disco first thing, then bingo, and onto the main entertainment usually around 10pm. We saw the foam party, Latin dancers, “Miss Mirage World” competition and karaoke. Staff: I’ve seen some comments on rude staff, however all of the staff we came across were brilliant. The entertainment staff are so lovely, so engaging and friendly. The bar staff were also really friendly and kind. Didn’t come across anyone rude! Hotel Facilities: The shop is great for popping in to pick up various items. The tattoo shop is also great - my partner had a tattoo there and it’s amazing. The spa is also excellent; highly recommend the Turkish bath, and the ladies in there were amazing. However - the owner of the spa can be really pushy. No means no, but we often would avoid eye contact with him around the pool just to avoid another pushy treatment recommendation. Overall, we found that the key parts to our holiday - room, pool, food etc, was all excellent, and we thoroughly enjoyed our time there. My only recommendation would be to get umbrellas for the sunbeds, or clamp down on the late night sunbed reservations. And to maybe speak to the spa manager about letting people chill. If they want to book they will!

Our stay at Mirage World was a terrible experience. We arrived with a small child and were accommodated right next to the disco. That would have been nothing compared to what awaited us inside. The stench from the bathroom drains unfortunately accompanied us the whole week, as the staff was unwilling to offer us a better room. We spent two days unsuccessfully trying to arrange a room change. Another thing that shocked us was the extensive mold in the bathroom. We didn’t even have space to store our belongings. The fridge was never refilled with water during our stay, even though the hotel promises it. The only service provided was towel replacement. Never again Mirage World. We didn’t get any rest on our holiday at all. --- Chceš, abych to přeložil víc formálně (například pro stížnost hotelu/cestovní kanceláři), nebo radši neformálně (jako recenzi pro cestovatelský portál)?