Hotel Schlossschenke Idar-Oberstein

We stayed here so we would be close to visit the Church in the Rock. Unfortunately the church was under renovation and we could not visit inside. We did take advantage of all the nearby hiking and found other ruins to explore so it ended up being a great day. The rooms were very clean and beds were comfortable. Like many hotels in Europe the shower was very small, but it worked great! The staff were very friendly and extremely helpful. The manager even went outside with me to assist in securing a parking space as parking is typically 300 meters away. We got a free spot right outside the front door.

We were excited to stay in downtown Idar Oberstein since previously we had stayed a bit out of town. Sadly, the experience was lacking and bordered on depressing. I want to be quick to say that some of this is not the property's fault. Idar Oberstein is struggling like many small German cities within maintaining a vibrant downtown. That has had an impact on the property. In fact, the restaurant that used to be part of the hotel is no longer open which combines to limit dining choices for guests. The lack of life in the downtown has contributed to what felt like a property that was struggling to maintain itself. Few amenities were in the room in terms of soap and shampoo. The room was clean but there was hair in the bathroom. Front desk staffing was limited. The room itself was serviceable but furnishings were dated and one window shade was broken. Finally, there is no elevator in this property which makes it very difficult if you have lots of luggage as we did. It pains me to write this as I know that the property is dealing with some things beyond their control but I need to be honest.

Dieses Hotel hat meine Erwartungen übertroffen. Niemals ist mir so eine Empathie, Herzlichkeit und Wärme entgegengekommen. Tolle Besitzerin, toller Mensch! Hat mich völlig mit einem Upgrade überrascht, da erkannt wurde, wie nötig ich das hatte! Vielen herzlichen Dank nochmals. Weiterempfehlung zu 100% / Hochzeitssuite