Elixir Hills Suites Resort and Spa

It was really a great experience at Elixir hills resort. The staff was really supportive and the services were excellent. Highly recommended for couples and families who would like to a spend a relaxing weekend in Munnar. All the best with your journey.

Excellent, Had a nice time with family. Great hospitality. Gorgeous place and atmosphere. Great food specially kerala style dishes in the menu and shocked with the breakfast buffet large varities of items. Thank you elixir hills and Mr Ashish Rajan making the trip memorable.

This resort is a disaster. Everything is blamed on the guest—no ventilation in the room? Your fault. No towels? Your fault. I had to call reception for even the most basic necessities. Housekeeping was terrible—no fresh cups, towels, or toiletries. Some cups they finally gave us were dirty and chipped. I got so frustrated that I ended up washing them myself. The worst part? The reservation team. I booked a Premium Presidential Suite with a balcony, only to find it blocked by another building. When I raised this with Ms. Deepa from reservations, she screamed at us, called us liars, and refused to help. Completely unprofessional. The food? Terrible. My entire family got sick from the low-quality meals. The pool? Unusable. It looked like it hadn’t been cleaned in ages—the water wasn’t even clear. And somehow, this place is rated 5 stars? Avoid at all costs. You’ll get far better options for the same price.

Great location in the forest. The drive from the main part of Munnar to this resort is through the tea gardens, offering great vistas. Reason for the 4 rating: The management of the restaurant can be improved in certain areas. For example, if tandoori chicken, or Chinese dishes are ordered, the accompanying chutney, sauces, vinegar, etc. are not provided unless asked for. The taste of the a la carte items, especially Chinese, does not compare to similar restaurants, especially considering the high price. The breakfast buffet, though, is varied and satisfying. In spite of some not so major issues, the resort is recommended. The staff is very friendly and is always willing to help.

Best place to stay in munnar ...staffs are very friendly...very neat and quiet place...room services everything....nice to stay..lots of facilities like swimming pool, spa etc...food was the best quality, all facilities were good and punctual...

Best experience Best service good rooms Best food best room staff are good I really like it …………………………….,,,,,,,,,,,,,,,,……….,,,,, than next time i will come thanks you so much……………………………………………………………………………………………………………………………………..