Tui Blue Makarska - Adults Only

Värsta hotellet någonsin! Inte nog med att garderoben gick sönder, den var angripen av nattfjärilar. Sedan för att göra saken värre var vår balkong täckt av fågelbon med fåglar som flög in och ut varje dag och varje natt. Fåglarna bajsade över vår balkong och över våra blöta baddräkter. De skulle flyga in i rummet om vi lämnade dörren öppen. Personalen är oförskämd och aggressiv. Restaurangen är värre än fattig. Det är orent. Personalen är väldigt sexistisk så om du ska till detta hotell föreslår jag att du inte går som kvinna på egen hand. TUI-representanten var väldigt ohjälpsam och förstående. Inget av de andra TUI-hotellen har fågelbon bara det här. De skulle inte låta oss flytta rum. De erbjöd oss ​​att älska hotell från början och gick sedan tillbaka på erbjudandet. Hotellet ligger mitt i ingenstans och du måste släpa ditt bagage uppför en kulle. Jag önskar att vi hade läst tidigare recensioner innan vi slösade bort våra pengar. Jag skulle aldrig någonsin boka med TUI igen. Sämsta reseföretaget som finns

Our first visit to a TUI Blue Hotel (Adults Only) and Croatia. Very impressed by both. The beach hotel, it’s facilities, its friendly & helpful staff and international clientele make this an elegant and charming holiday. we’ve had a great holiday. Very much recommended and looking forward to returning next year maybe later in season (see later about pools) Our TUI package holiday flew us into Split Airport – small but spacious, efficient & stress free . The TUI transfer to the hotel was very good and gave us a scenic tour of the stunningly beautiful Dalmatian Coast. Whilst it’s a 2hr journey we don’t feel enough time would be saved to warrant an expensive private taxi transfer. We had messaged TUI Blue ahead of the holiday to seek an upgrade on our Standard Room to a Sea view room. Whilst they deferred this until our arrival the reception staff were fully aware and immediately offered a free upgrade to a side Seaview. We chose to purchase a full Seaview upgrade (Room 307) and thoroughly enjoyed the stunning views over the Adriatic Sea to the nearby island of Hvar from our private patio. Always something interesting to watch and the soothing noise of the waves gently lapping the beach below our bedroom was sublime. Room was perfectly functional. Freshly decorated and bed and shower were especially good. Our week in the middle of May was still early in their season : • Weather was very largely sunny and dry throughout with temperatures peaking daily in the low 20’s centigrade. No rain. • We were told the hotel has a capacity of about 350 guests and was just 40% full. But staff still on their game . We liked it being quiet. • Importantly Both pools were too cold to use – TUI adverts suggest one is heated! Took score from 5/5 to 4/5! • Igraine was very quiet and charming but already had 5 restaurants open with prices to suit all wallets. Souvenir shops opened during the week. The Studenac (Super) Market is excellent especially the fresh bread. • We used The narrow public beach outside the hotel a lot (free of charge). It was great and popular but we never struggled to find space. The sea was also very cold. . Beach shoes are a must due to stones! • I’d read that the a hotels la carte restaurant (Culinarium) was open last year for dinner but now closes at 6pm, although we only used for a light lunch. Food is important to our holidays and we were looking forward to the much complimented local fish and seafood. We’ve had mixed experiences of TUI hotel buffet dinners so chose to go B&B . The hotel buffet breakfasts and snack lunches were good in quality and offering . The hotel buffet dinner is available everyday at €28pp although we didn’t try it. As planned we enjoyed the Igraine restaurants, particularly SKIF, Ante and Excalibur Snack Bar (the name undersells its qualities) – see separate reviews. The Café Dona, ice cream parlour & café is also great. Everywhere portion sizes were very generous and quality high. Hotel

We flew out of Manchester on the early flight to Split with the intention of an early arrival at the Hotel in time to catch some lunch and afternoon sun. Upon arrival it soon became apparent that at least 15 passengers had not received luggage. No Tui Rep in the arrivals terminal to approach and only a transport coordinator to be found at the main exit who when informed of the unfolding drama inside the terminal offers no help or advise and merely proceeded to ring the drivers to say passengers would be late. Arrival at the hotel and the situation got worse with a three hour wait for the Rep (Lara) to arrive who then advised us to take a 20 minute drive into the nearest town and purchase a few days essentials and full reimbursement would be forthcoming as we only had the clothes we were standing in. No offer to accompany us or arrange transport all had to be organised by myself. For three days we received no updates on luggage no support help or advise and relied on using the app to communicate with TUi UK as the in resort Rep was not interested. This is no reflection on the resort staff who work tirelessly only to be let down by the rep only interested in selling trips and excursions. The hotel is in need of some maintenance especially the infinity pool which daily had green slime on the entrance steps with tiles missing and sharp concrete showing. Also the room we had the doorway is half blocked by a wardrobe so larger people may struggle to get into the room. There was black mould spots on the bathroom shower wall grout and I don't think the ledge above the bed has been dusted in months as it was thick in dust. TUi advertise "Discover the perfect blend of relaxation and top-class service with our TUI BLUE holidays" This hotel offers scenic views and a small port village next door but apart from that it's far from a 4 star experience. The staff are all wanting to help and can't do enough for you but are being let down. Without them our week would have been a total disaster.