Gästanvändare
8 juni 2025
While I was waiting I had a very disappointing experience at this hotel, mainly due to the staff’s unprofessional and bossy behavior. One incident that really stood out was when I politely asked a staff member if I could use the washroom. To my surprise, she flat-out said no and told me to go out to the next street and use the facilities at Costa or Starbucks instead.
I’ve never encountered such dismissive and unhelpful service, especially from a hotel that’s supposed to be in the hospitality industry. Her attitude made me feel unwelcome and embarrassed, as if I was asking for something unreasonable.
I’ve never encountered such dismissive and unhelpful service, especially from a hotel that’s supposed to be in the hospitality industry. Her attitude made me feel unwelcome and embarrassed, as if I was asking for something unreasonable.
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