Park Hotel

Very bad experience receptionist was really rude she didn’t have clue what she was doing room was cold no heating bathroom wasn’t clean

This is not a hotel it is a dose house used to hold migrants etc. Absolutely shocking dirty and people fighting in surrounding rooms nightly stay away not safe. Bed linen also not suitable and pillows waste of time stayed for 2 x nights never again

So, my partner booked this hotel and then we read the reviews on trip advisor. Suffice to say, we then panicked to try and find another booking as the reviews on here are less then complimentary. Upon failing we decided to give it a try and play it by ear. However, we were greeted with a hotel that is completely different to these reviews. The building has all been freshly painted and decorated. In fact, they were repainting the outside wall whilst we were there. We were greeted by friendly hotel staff who were welcoming and pleasant. There is a £50 deposit but this is released back to you provided you don't smoke in the room or damage it. We were in room C14 and the building this room is housed in has just been recarpetted, you can literally smell the new carpet and paint. The room itself was nothing amazing, but it was clean and functional and more modern. There is plenty of storage although I would stay bring your own hangers for the wardrobe as there weren't any, but we were happy to just store our bags in there. There was a TV which worked perfectly. The bathroom was small but adequate with a working shower. There were 2 toilet rolls provided and complimentary soaps and 2 sets of clean white towels. The window in the bathroom was locked and didn't open. The two windows in our rooms opened and the curtains were clean and modern. The bedding was plain white, immaculate and the bed was firm but comfortable. I would recommend taking a pillow of your own as the ones provided are quite thin, but some people like that. The walls are quite thin in the building and we could hear what was going on in the hall way but that being said, there was barely anything happening and we slept soundly for the 2 nights we were there. We didn't have the breakfast as we don't think they were doing it, but if you would want that double check on reception. There was a kettle but no cups or teaspoons so I would take them. I would also recommend taking a fan in the summer, because we did find the room incredibly hot and humid but we are people who are ALWAYS hot, so this isn't a reflection on the room. All in all, it isn't the ritz but it is a lot better since undergoing some evident renovation and is a pleasant, budget friendly stay. The staff are super friendly and can't do enough for you. We will definitely rebook and look forward to seeing this little hotel getting better reviews going forward. I didn't take any photos as was too wrapped up in visiting London but it genuinely looks nothing like the photos on here anymore. Special thanks to the staff member who printed out our tickets for us!