Royal Dragon Hotel

Royal Dragon Hotel recensioner

Royal Dragon Hotel

Sahil Mh, Fulya Sokak, Cumhuriyet Blv, Ilica Mahallesi, 07330, TürkiyeVisa hotellinformation
Royal Dragon Hotel
Royal Dragon HotelRoyal Dragon HotelRoyal Dragon Hotel
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Gästrecensioner

8.2/10
Mycket bra
42 recension
Verifierade recensioner
Läge och interiör8.2
Bekvämligheter8.2
Service8.2
Renlighet8.2
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Negativa recensioner(10)
Helen W
Bodde på okt. 2024
Res med vänner
10.0/10
Enastående
Publicerades 26 nov. 2024
We’re to start, firstly ignore the negative comments on here about the royal dragon hotel, this hotel is absolutely fantastic, there was nothing to complain about, the hotel beautiful, the rooms amazing and very comfortable and clean, food was not the same every day at all some people said on trip adviser, the pools and beach amazing, even though the weather was not very good while away we still enjoyed every minute of our holiday, the entertainment staff brilliant as well as bar staff and waiting staff couldn’t do enough for you, we will be back next year definitely cannot wait.
Översätt
6/10
sarahxsjrr
Bodde på juli 2024
Familj
10.0/10
Enastående
Publicerades 11 aug. 2024
I loved this hotel. It was so beautiful and the decor was amazing. Side note: (We went Aug 2023 not Sept. Wrote review late and Aug 2023 was not showing for me to select). The pool was great. It was like a curvy lagoon shape all throughout. There are plenty of sunbeds and plenty on the beach when you get to the top. A waterpark and fairground on site. Our kids loved this. Ages 4, 13, and 18. We did not use kids' clubs, our choice. We never do going abroad. There was also music, pool arobics which I really enjoyed, one day there was a huge party with a dj and a white party which was on a Wednesday. This I read in someone's elses review, which I'm glad I did otherwise I would not have known. The white part was amazing. They went all out. The setup was pretty cool. The lunchtime buffet had a good variety, and the evening food was so well presented and lots to choose from. Mcdonlads was a walk down the road, lots of shops and little bars, etc. We booked a pirate adventure cruise when we were out in the evening. Little stands with booklets to choose what you want to do. On the cruise, we had food included. You do have to pay for drinks and ice cream. They came around with a beautiful, kind parrot and took pics of us all. We bought them all and on printed plates too. Music throughout and a foam party, too. I think they were very entertaining. We did stop off at a sandy area where you can jetski, £20 pp for half hr. You could ride a camel, too. The hotel was offering jetski experience at £90 pp for half hr. We definitely got our moneys worth doing this trip. You go past the side ruins, than you park up, and you can jump off in the sea and swim. If you want to see a little video of the hotel see my tiktok page: sj_mummamoo
Översätt
6/17
Svar från boendet: Dear guest sarahxsjrr, First of all, thank you for sharing your nice comments with us. We are happy that you had a nice holiday experience. We will be pleased to see you again with us as soon as possible. Thanks for your nice video in Tik Tok. This year we didnt have still some funfairpark. Best Regards Royal Dragon Hotel Management - Team
Gästanvändare
Bodde på feb. 2025
Ensamresenärer
10.0/10
Enastående
Publicerades 2 mars 2025
Absolutely amazing hotel, from the moment I arrived nothing was to much trouble. The staff are attentive but not intrusive and always will to help Don't be put off by the negative comments about the staff only speaking German, this not the case everyone spoke English.
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
8.0/10
Mycket bra
Publicerades 15 feb. 2025
Lovely hotel. The grounds and the hotel were kept spotless from the very busy, attentive staff. The food was really nice every day, plentiful, fresh, great quality and always hot with lots of choice. The beach was stunning and the sea was lovely to swim in. The entertainment was really good. White Party/Pool Party were great! The reps spoke in many languages during the entertainment, but never in English which I found disappointing. If you spoke to any reps, they were always very friendly and spoke back to you in English, but I guess the entertainment was geared towards the majority of the clientele at the time of our visit. Perhaps there weren't many English there when we went on the 2nd September. Alcohol: My partner and I are not big drinkers, so after several cocktails, a few beers and a couple of Proseccos, I really should have been legless. But it didn't touch me. The drinks tasted really nice, but I am not sure it had much alcohol contents. Not a problem for me - just a comment. There is a lovely beach bar at the hotel, where you can watch the world go by, very relaxing. We walked down the beach everyday, it would have been nice to stop off at other bars for a drink/rest - but this wasn't an option as all the hotels up and down the beach have their own private area - not open to non residents. We jumped on a bus to go to the local market, this was good fun and we came back with some bargains. TIP: On our last day we found the sea turtles. Breakfast time - go out of the hotel at the rear, turn to your right, walk to the bridge and there they are. OMG I was delighted. Enjoy your holiday whenever you go!
Översätt
KWoo1977
Bodde på dec. 2024
Familj
2.0/10
Publicerades 12 jan. 2025
My family and I went to this hotel for a holiday in August, the first abroad we’d had in 8 years. We arrived and had four very nice days. To start on a positive the hotel is vast and well maintained and the entertainment is brilliant (that which we got to see) It is a lovely hotel on the face of it. Then all the illness started. Gastroenteritis both bacterial (severe diarrhoea and cramping) or viral (vomitting) in three of the four of us. Two of us ended up in hospital for a whole day. We ate nowhere other than the hotel buffet restaurant, pool bar or beach bar. We swam only in the pool at the hotel. We did not pick up any of these sicknesses from anywhere else. I believe the beach bar was the food that gave me bad bacteria and the pool that gave the kids sickness. There was another person with chronic diarrhoea also taken to the hospital from this hotel in the same transport at the time we were taken so we were not alone in suffering at the hands of this hotel. A 10 day holiday and 6 of our 10 days ruined - it was a complete disaster. Neither TUI nor the hotel are taking any responsibility in terms of compensation What should have been a wonderful family holiday was ruined. Devastated is an understatement I will never holiday with TUI again or return to this hotel nor would I recommend this hotel to anyone.
Översätt
Gästanvändare
Bodde på dec. 2024
Annat
8.0/10
Mycket bra
Publicerades 12 jan. 2025
The hotel was beautiful.The rooms were lovely. The bathroom catered for a wheelchair disabled person. The bedroom itself did not. We found the bed too high for a disabled person to get on and off, hence slipping off the bed. The hotel manager was brilliant and came up with idea of taking the six legs off the bed. Which made a big difference The rooms were spotless.The beds were very comfortable. The hotel staff were friendly enough but we found they catered more for the Germans.They have a lot of German tourists.Most of the hotel staff spoke mainly German Christmas Eve and New Year Eve were brilliant.The staff put on a Gala night. Christmas Day was a bit of a letdown as not much going on there until late in the evening. Overall though it was a good holiday
Översätt
NorthStar08339853360
Bodde på juni 2024
Familj
6.0/10
Publicerades 12 juli 2024
Basically this is a very average Turkish hotel, have stayed in many in the Antalya area this is the worst.. 1: Drinks are terrible apart from the beer which is Effes can't go wrong with that, if you like a good vodka, Gin, jack Daniels etc bring your own as these are cheap and not cheerful. 2: Staff generally grumpy or do not understand what you want, ask for red wine get white, ask for vodka tonic get sprite etc... 3: pools are too crowded, feels very crammed with sunbeds, get up early if you want to claim one as people were up at 6 am claiming them which is annoying but you can deal with it. Tiles are so slippery and boiling hot ridiculous choice for around the pool. 4: Food is pretty good but it is literally the same thing everyday but all inclusive so expect that. Al la carte are empty as they charge far too much so never bothered. 5: Beware of very rude Russians the hotel is full of them, what a horrible nation they are yet to meet a decent one!!!! Would not return here and would definitely not recommend. Plus side the slides are good, beach is pretty good plenty of loungers beware of the hottest sand in the world though
Översätt
Svar från boendet: Dear Guest S8229TRjohnd, Thank you for choosing our hotel for your holiday, but we are sorry that you were not completely happy and the negativities you experienced. All guests in our facility are very valuable to us, we want you to know that. We take your feedback seriously and motivate ourselves to be better. We are working. We would love to see you again with us. Kind regards. -Royal Dragon Guest Relations Team-
Gästanvändare
Bodde på dec. 2024
Familj
10.0/10
Enastående
Publicerades 8 jan. 2025
Very clean hotel would definitely come again just would come in summer as outside pools were closed so limited to what could do but still a great hotel Indoor pool s nice and good selection of food I wasn’t that keen on the breakfasts but there is a lot of choice and everyone’s different
Översätt
Gästanvändare
Bodde på dec. 2024
Annat
2.0/10
Publicerades 8 jan. 2025
We were there for Xmas. The rooms are very good and well appointed with large showers and a nice vanity. Good quality toiletries . What let the whole experience down was the of customer service ! 1 we were nearly always spoken to in German and when we said we were British staff generally went ok then ignored us. 2 T getting a table for dinner was a joke. I even complained to the restaurant manager and got well we are a hotel? This is supposed to be 5 Star but we have had better in travel lodge in the UK. There was nothing for Xmas Day as the Germans have Xmas Eve as there celebration. 3 The food was well presented but very predictable. 4. The bar service was slow and not very attentive. In conclusion I wouldn't go back
Översätt
JohnB5840
Bodde på nov. 2024
Par
6.0/10
Publicerades 30 dec. 2024
The hotel itself was very well presented, the public rooms and the guest rooms were clean and tidy, and in a well kept state. The hotel is not really geared up for British Travellers, with the bias on German and Turkish guests approx 90 percent to 10 percent British. The food was of good quality, but again of strange mixtures for example, at breakfast there was a cauliflower saute, brussell sprouts floating in some form of liquid, mashed potatoes. It appears that these strange items are very popular with people other than Brits. We were there over Christmas, which was a non event. The tables were dressed Christmas eve, but the food was a repetition of the days previously with the highlight being lamb chops, which were very good, but not a Christmas favourite. Being a Muslim country and apparantly hotel no bacon or real sausages were served, there were eggs cooked to order and also ommlettes, which again were edible. I can only say there was always something to eat, but it wasn't something to get overjoyed about. The drinks were varied with a few imported makes except if you are a Gin drinker, then you have yo put up with Turkish gin, the beer was ok as it was Effes. The staff ere very friendly and attentive. The 2 A'lacarte restaurants we tried the Asian and the Italian were very good and reasonable at 20 euros per person. The location is so so, but there are regular Domus services into Side, for a couple of euros. If you are looking for a nice hotel but not worried about the food served to you, then this hotel would be ideal
Översätt
Gästanvändare
Bodde på okt. 2024
Annat
10.0/10
Enastående
Publicerades 29 nov. 2024
This hotel was fantastic from start to finish.my husband took me there for my birthday with best friend and her husband,from the minute we got there the staff was very good had our cases took to room even changed our room so we could all be close together.the food was very good,rooms beautiful,had lots of fun with entertainment staff one of those was yousef he was brilliant please don't listen to bad reviews this place is fantastic will be back next year thankyou to everyone who made our holiday fab
Översätt
Gästanvändare
Bodde på sep. 2024
Res med vänner
2.0/10
Publicerades 23 okt. 2024
Arrived with 2 friends for 1 week (last week). First impressions are that the hotel looks nice, however that’s where it ends. Alcohol is not branded - you ask for Bacardi and you get cheap white rum. Staff are rude - they pick who they want to serve based on who gives them tips. Got food poisoning on the 2nd day - ruined the whole holiday (it’s a stretch to call it a holiday at this point)! And I’m talking the worst food poisoning EVER! Couldn’t leave the room from then until the end of the holiday when it was time to go home. Literally can’t eat or drink even a few mouthfuls without having the worst diarrhoea imaginable. Been back 2 days now and still the same - an entire 7 days of 💩💩💩 now! Will never return!!
Översätt
amankc200
Bodde på aug. 2024
Familj
6.0/10
Publicerades 20 sep. 2024
Hotel size is huge and no chance off getting a sunbed as they are gone by 7.30am. Lots of food choice but restaurants very big and hard to find each other. The kids club is awful as no ones looks after kids properly and cannot speak English. My child went there and was struggling to get on slides so I helped her, the gate was left open so kids could out so No Safety at all. One kid was hurt and lots of blood everywhere he was taken to hospital for stitches, took my child out after 30 minutes and no one called to see where she was or we had collected. Lots of noise in bedroom every night which was never resolved so hardly slept all week. complain to staff who say they will sort and then you never see them again. Would not go back.
Översätt
Svar från boendet: Dear Guest amankc200, Thank you for taking the time to share your comments about your recent experience at Hotel Royal Dragon. We are glad to hear that you had a positive stay in general and that you were impressed by the high quality of food and beverages and the service concept that our hotel offers to our valued guests. We will accept and investigate your suggestions regarding pool and children's area safety. If improvements are needed there, of course they will be improved. Security checks are carried out at the hotel several times a year by the tour operator. We are sorry that this gave you the wrong impression. Our staff wants to please you, our valued guests, and is motivated by this. Thank you again for your feedback. Maybe you'll think about it and come back! Best Regards, Royal Dragon Hotel Guest Relation Team
KM S
Bodde på aug. 2024
Par
10.0/10
Enastående
Publicerades 16 sep. 2024
Perfect holiday! I love this hotel. The food is perfect and delicious. Also the work of Baris mert the bartender. He was so nice and served me the best drinks! I definitely coming back. And the ladies of the gozleme by the swimming pool are the best.
Översätt
Svar från boendet: Dear guests 763kms, We are very grateful for your wonderful words and we would like to thank you for the time you took to share your comments relating to your stay at Royal Dragon Hotel. We are so glad that you enjoyed your time with us and we feel proud because references review like yours make us work hard to keep delivering a perfect daily customer care. We take good note of your comments and will look into possibilities for improvement in this regard. We appreciate all your comments and take well note of them. We look forward to welcome you and your family back again. Best Regards. Royal Dragon Hotel -Management-
chloe g
Bodde på aug. 2024
Par
4.0/10
Publicerades 14 sep. 2024
This hotel is made to be a great 5* resort where I disagree. 3* would sound about right. Upon arrival you will be very happy with the service as your cases are taken to your room and the service seems good. The rooms are lovely and very clean and I can not fault them in anyway. It then goes down hill from there. Lifeguards- Love to sit there and not care for all customers safety. A little child came down on of the adults slides with arm bands and couldn’t swim when he got to the bottom as the arm bands came off. His mother came down after him and quickly held him up. Meanwhile the lifeguard sat doing nothing! Food- The food here is AWFUL! Breakfast, lunch and dinner, it is all the same. Never everything new or different on each night. Typical boring and not much choice. They have x3 Al-carte restaurants on site where you aren’t told you have to pay the extra for these and need to book in advance. Also open only on certain nights. Service- Sitting around in the bar areas you can tell that staff like to ONLY care for the customers who they want to look after. We sat in the bar area for 6 hours on night and not once did a member of staff come over to offer us a drink, meanwhile everyone around us were getting drinks brought to their table every 10 minutes. (You can tell they pick and choose who they look after, or who gives tips) . On from this, all other tables were offered crisps and snacks with their drinks while we were offered nothing. Staff also are VERY RUDE! If they don’t get or understand what you are asking, they can be very abrupt which is not nice! Rooms- As I have said rooms and nice and clean, however we had x2 problems where our room door didn’t lock! Please look out for this as you won’t notice until you check to make sure it is locked! When talking to reception, they weren’t sorry about this matter at all, and didn’t seem to care! With this happening x2 times you would expect something or a sorry but nothing. Again, this is very POOR and needs looking into! If you are booking, please read all reviews! This hotel sells a load of lies and is not all truth to what they sell!
Översätt
Svar från boendet: Dear Guest J5961SWchloeg, Thank you for choosing our hotel for your holiday, but we are sorry that you were not completely happy. We take your feedback seriously and strive to improve. We take your feedback and suggestions into account in order to provide better service and achieve better, and your opinions are very valuable to us. We would like to host you again and leave our facility happily. Kind regards. -Royal Dragon Guest Relations Team-