Gästanvändare
1 september 2024
Beautiful looking hotel especially of a night with the lights. Very clean hotel and WiFi throughout was great. On arrival recieved a friendly welcome and swift check in as late at night, bags took to room and told where could get food and drink. Got to room and despite checking in as family of four only 3 beds, however this was quickly rectified while we got food. Superior double room is really only for 3, our 12 year old had to sleep on a camp bed type bed which she didn't complain about but any older than 12 and would be too small. The room also didn't have enough storage for family of four so could only half unpack but managed this without too much hassle. Feel this is a tour operator issue (we booked thru jet 2) as the hotel website states they are room for 3 not 4. Double bed really comfy and nice pillows. Room was cleaned daily and change of towels. Booked land view and got view of the pool and could just see the sea which was good. The shower screen was clear with no door to the bathroom, it needs a privacy film added to the shower screen. We used a towel held onto door with a sun bed clip which worked OK. Food unfortunately was an issue. Both myself and my husband got food poisoning, managed on medication I took from uk. Can't work out exactly what it was but something wasn't good. The buffet resturant was also very repetitive, grilled turkey and salad became a go to meal although this may also have been due to not wanting to try too much because of the food poisoning. Stayed in lots of all inclusive and generally they have a different theme each night but this food was largely the same. Al a carte also not great. Entertainment was repetitive, evening was always dance show, day time same thing every day, was told there was a foam party once a week but we were there 9 nights and didn't see one. Drinks were good, lots of alcohol that did not appear watered down and had some international brands. Staff really friendly, only one negative experience with one bar man at the lobby bar mocking me in Turkish to other male Turkish guests while in the queue as he had put the wrong ingredients in a cocktail and I politely asked for a change. He did change it but continued mocking and laughing to those who spoke his language. Yusuf needs to be more respectful to female guests in my opinion. Had to set alarm for 7am for sunbeds. Overall a mixed experience, wouldn't go back but wasn't a complete disaster, thankfully the children didn't get upset stomachs from food.
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