Villa Giada Resort

I highly recommend to check all negative reviews! More than 25% of them are rated 3 and below. It's extremely disappointing but I can confirm all of them, wether they are actual or made two+ years ago. I'm wondering if some of the 5/5 ratings are faked.

I highly recommend to check all negative reviews! More than 25% of them are low rated. It's extremely disappointing but I can confirm all of them, wether they are actual or made two+ years ago. I'm wondering if some of the 5/5 ratings are faked.

The property is beautiful and clean. We stayed in a junior suite with a sea view; it was beautiful, comfortable, and very quiet. The staff is discreet, very attentive to needs, and extremely helpful. They gave us a wonderful vacation. The breakfast was very varied, the dinners were amazing (highly recommend the half-board option), and they were very attentive to my wife's food allergies!

On the positive note: Comfortable beds, apartments are ok with extra plus for the dishwashing machine. Spectacular views and scenery. Negatives: Unengaged staff, expensive parking (why isn´t the parking fee included in the total price to begin with? I would assume that 100% of the clients here are travelling by car, considering its rural location). Severe mice problems. We had a mouse in our apartment the first night and told the staff the day after, they let us change apartment but a couple of days later we had another visitor. Upon noticing the staff they seemed pretty oblivious about the whole thing and we could tell they were much aware of the problem. For us it was a pretty major concern and something that took away much of the vacation joy.

We arrived at Villa Giada Resort on Thu 3rd August 2023 seeking accommodation after reception had closed. We had spent almost two hours searching for alternative accommodation having foregone our booking at another establishment in the region of Imperia, due to its inaccessibility to senior citizens. Fortunately, our despair was witnessed by (we believe) the Manager who was seated nearby. This lovely lady solved our dilemma by opening the office and the computer system to book us into a beautiful suite for the night. We were escorted to this room by another kind member of staff. We were extremely grateful for the compassion shown by both ladies and the generosity of not turning us away. We loved the resort, the view, the breakfast and the friendly staff, whose service was exemplary. Thank you so much!

It is a lovely resort, in a beautiful setting. The apartments are nicely spread and it never felt crowded. Whilst we enjoyed the diversity of the Italien cuisine also elsewhere, we frequently dined at the resort - NOT buffet but à la carte. Stunning setting, delicious food and very friendly service. Some let-downs to note: The facilities are available as described but most of them are of older generation and in need of maintenance. Cleanliness is the biggest disappointment. When we moved into the apartment dishes/ plates etc were clearly not properly washed, the balcony was not mobbed or maintained and did not invite any of us to sit outside despite best views over the mountains. Breakfast was ok but the buffet was partially „inaccessible“ due to the „counter service“. I can see the intention but it was counter productive. The choice was extremely limited and continental. Not to our taste. Coffee - in Italy from a Nespresso machine 🙈?! Entertainment for adults was not available during our stay and our kids never attended the evening “shows” as it was tailored to extremely young children and repetitive. The sports ground made up for it and was the place were the kids made friends. The atmosphere was mostly welcoming but far from the usual Italian family resort style. If you need assistance turn to Sara, she is always extremely helpful.