Royal Emporium Incheon Airport

Royal Emporium Incheon Airport recensioner

Royal Emporium Incheon Airport

35, Eunhasu-ro, Jung-gu, Jung-gu, Incheon, 22410, South KoreaVisa hotellinformation
Royal Emporium Incheon Airport
Royal Emporium Incheon AirportRoyal Emporium Incheon AirportRoyal Emporium Incheon Airport
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Gästrecensioner

8.4/10
Mycket bra
601 recension
Verifierade recensioner
Läge och interiör8.3
Bekvämligheter8.2
Service8.3
Renlighet8.7
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Alla recensioner(601)
Positiva recensioner(550)
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Erbjuder upphämtning/avlämning(81)
Nära flygplats(54)
Fin havsutsikt(25)
Utmärkt för affärsresor(20)
Vänlig personal i receptionen(19)
Praktiskt för shopping(13)
Utmärkt mat(10)
Rummet var litet(6)
Negativa recensioner(51)
Lynn Lua
Deluxe-dubbelrum
Bodde på mars 2025
Par
1 recension
9.0/10
Utmärkt
Publicerades 13 apr. 2025
The hotel is cleaned and the reception ladies are so passionate and polite. We had miss the last shutter bus so we have to take kakao back to hotel due to the late arrival from flight..That cause us spend quite alot of the money in kakao🥺 The nearby have E-mart and CU..As we have a short stay for catch tomorrow next flight. We able to manage get the first shutter bus to airport. Plus, we request the wake up call, it is fully functioning. But the small is small, is enough for two people..
Översätt
Svar från boendet: Thank you so much for your detailed review! We're thrilled to hear that you were pleased with the cleanliness of the hotel and the service from our reception team. We sincerely apologize for the inconvenience caused by missing the last shuttle bus. We understand that it can be frustrating and we will continue to work on improving our shuttle service to avoid such issues in the future.It's great to know that the nearby E-Mart and CU were helpful for your short stay. We're also happy to hear that the wake-up call functioned as expected and that the room, though small, was sufficient for your needs.Thank you again for your feedback, and we hope to welcome you back soon for a more seamless experience!Best regards,General Manager.
Christian Italy
Deluxe-dubbelrum
Bodde på mars 2025
Par
19 recension
10.0/10
Enastående
Publicerades 3 apr. 2025
We only spent one night due to a connection flight the next morning at the nearby airport but we had an overall good experience. We had to grab a taxi as the free shuttle bus service was not operating late at night, and it costed around 25K. However we could book the free transfer for the next morning which was super convenient. The late check-in was smooth and we got a spacious double room. It had a great view, was spotless and had all the necessary amenities. We could sleep really well, the mattress was comfortable and there was no noise at all. Good value for money!
Översätt
Svar från boendet: Thank you for sharing your experience! We're delighted to hear that you had a smooth late check-in and enjoyed a spacious, spotless room with a great view. It's great to know that you had a restful night and found the amenities comfortable.We appreciate your feedback regarding the shuttle service hours and will take it into consideration for future improvements. We hope to welcome you again on your next visit!Best Regards,General Manager
Renan
Deluxe-dubbelrum
Bodde på mars 2025
Ensamresenärer
12 recension
9.0/10
Utmärkt
Publicerades 16 apr. 2025
The hotel room was very clean with a bay view and the bed was comfortable.
Översätt
Gromit
Deluxe-dubbelrum
Bodde på jan. 2025
Affärsresenärer
1 recension
7.5/10
Publicerades 28 feb. 2025
It’s a conveniently located hotel for Incheon airport users I would recommend if you have to sleep overnight near by the airport. There are nice walks by the beach and decent food options but the amenities are underwhelming. Everything else was great. It was clean and they were all very kind and helpful.
Översätt
Svar från boendet: Thank you very much for using our Royal Emporium Hotel and leaving your valuable opinions. First of all, I would like to thank you for your positive evaluation of the Incheon International Airport shuttle bus service, and I am sorry to hear that you are disappointed about the convenience facilities. We will review the matter internally and seek ways to improve it. Your valuable feedback greatly helps to improve the quality of our hotel service. We will continue to do our best to provide you with more satisfying services.
Marvin
Premier-dubbelrum
Bodde på jan. 2025
Ensamresenärer
27 recension
10.0/10
Enastående
Publicerades 18 feb. 2025
This is a great place and location near the airport. They have free airport shuttle every few hours but you need to reserve in advance. Extremely clean and convenient.
Översätt
Svar från boendet: Dear Guest, Thank you for staying at the Royal Emporium Hotel and sharing your feedback. We are glad Thank you for your valuable opinion and please visit us again for a more comfortable stay. Best Regards
Wai Man
Deluxe-familjerum
Bodde på jan. 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 5 apr. 2025
Nice location with lots of cafe around. Hotel staff is helpful and have shuttle service to the airport.
Översätt
Svar från boendet: Thank you for your review! We're glad you enjoyed our convenient location with plenty of cafes nearby. It’s also great to hear that our staff was helpful and that you found the airport shuttle service convenient. We look forward to welcoming you again in the future!Best RegardsGeneral Manager
Gästanvändare
Deluxe-dubbelrum
Bodde på feb. 2025
Par
4 recension
10.0/10
Enastående
Publicerades 21 mars 2025
I think they need to add the food options for foreigners..
Översätt
Svar från boendet: Thank you for your feedback! We appreciate your suggestion about adding more food options for foreigners. We will definitely take this into consideration and explore ways to diversify the menu to better accommodate all our guests. Your input is invaluable in helping us improve our services. We hope to welcome you back soon!Best regards,General Manager.
Nari______e
Deluxe-dubbelrum
Bodde på feb. 2025
Par
17 recension
8.0/10
Mycket bra
Publicerades 30 mars 2025
Nice location near airport, clean and suitable
Översätt
Svar från boendet: Thank you for your kind review! We’re glad to hear that you enjoyed our convenient location near the airport and found our hotel clean and comfortable. We look forward to welcoming you again in the future!Best RegradGeneral Manager
Augusta Castro
Premier-dubbelrum
Bodde på okt. 2024
Ensamresenärer
18 recension
10.0/10
Enastående
Publicerades 1 dec. 2024
Very good option to a night sleep between flights. The airport shuttle pick-up It's more than convenient.
Översätt
Svar från boendet: Dear valued guest,Thank you for choosing Royal Emporium Hotel and sharing your positive feedback.We are delighted to hear that our hotel served as a convenient stopover option for your journey. Our complimentary airport shuttle service is indeed one of our key features, designed to ensure our guests have a seamless travel experience.We appreciate your kind review and hope to welcome you back on your next visit to Incheon.Best regards,General ManagerRoyal Emporium Hotel
QIANQIAN
Premier-dubbelrum
Bodde på mars 2025
Ensamresenärer
1 recension
3.5/10
Publicerades 24 apr. 2025
A subpar experience. Common amenities in the hotel are in need of maintenance. Leaky AC units in the B1 restaurant area.  Rooms are not the cleanest. Cob webs can be spotted on the corners.  Service is adequate.  Not conveniently located.
Översätt
Gästanvändare
Deluxe-dubbelrum
Bodde på mars 2025
Res med vänner
17 recension
2.5/10
Publicerades 23 apr. 2025
The hotel staff were rude. The room was small. The toilet in the bathroom didn’t not flush properly. The hotel is located in an isolated area.
Översätt
Buyan
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
35 recension
9.5/10
Otroligt
Publicerades 27 jan. 2025
Affordable and free shuttle bus
Översätt
Svar från boendet: Dear valued guest, Thank you for choosing to stay at Royal Emporium Hotel Incheon and for sharing your kind review. We are delighted to hear that you found our hotel to be a 'great place'. Your positive feedback means a lot to us and motivates us to maintain our high standards of service. We will continue to work hard to ensure that we provide the best possible experience for all our guests. We look forward to welcoming you back to Royal Emporium Hotel Incheon in the near future. Best regards, General Manager Royal Emporium Hotel Incheon
Gästanvändare
Deluxe-dubbelrum
Bodde på mars 2025
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 8 apr. 2025
Great value for what you pay. The shuttle is nice but does not come often so you can be stuck at the airport for hours waiting. The shuttle is at terminal 1 so if you come in at terminal 2 it will take at least 25 minutes to get to it.
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear that you found the value for money great. We appreciate your comments about the shuttle service and understand that the frequency can sometimes be an inconvenience. We’ll work on improving the schedule and providing clearer instructions for guests arriving at Terminal 2 to make the process more efficient. Your input helps us improve, and we hope to provide an even better experience next time.Best regards,General Manager.
Anthony
Deluxe-dubbelrum
Bodde på feb. 2025
Ensamresenärer
1 recension
7.0/10
Publicerades 1 apr. 2025
Front desk staff was friendly, though there was no one working in the restaurant inside the hotel. Got an upgraded room upon arrival with a nice view of the ocean. Rooms were a bit dated and had some cosmetic issues but nothing crazy. Location is okay if you like a more quiet stay but it is relatively close to the airport. Not very many amenities but they do provide shuttle service to and from the airport. Overall good value for the money
Översätt
Svar från boendet: Thank you for sharing your experience! We're glad to hear that our front desk staff made a positive impression and that you enjoyed the upgraded room with an ocean view. We appreciate your feedback regarding the restaurant and room conditions—we will take this into consideration for future improvements.Our location is indeed ideal for those seeking a quieter stay while still being close to the airport, and we’re happy you found our shuttle service convenient. We hope to welcome you again and provide an even better experience next time!Best Regards,General Manager
Gästanvändare
Deluxe-dubbelrum
Bodde på sep. 2024
Par
4 recension
10.0/10
Enastående
Publicerades 12 jan. 2025
Good facilities, good location, a lot of restaurants nearby. I would stay here again.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words and for choosing Royal Emporium Hotel. We are delighted to hear that you enjoyed our facilities, convenient location, and the variety of restaurants nearby. It would be our pleasure to welcome you back in the future.Best regards,Royal Emporium Hotel General Manager