Gästanvändare
2 juli 2024
Had stayed here a couple years ago when new so thought we'd try it again. Big mistake. Schedule a weekend of fun activities with family, including grandkids. Didn't get type of room requested upon arrival, we're told couldn't change because they were sold out on the second night of our stay? Five-year old wet bed first night, specifically told front desk and asked housekeeping to service room but when we returned from our days activities housekeeping had not come. Front desk was of little help, but did provide clean sheets. Asked for a new mattress cover we were told, after a manager was called, that they didnt have those (think about that if you stay). Best part of stay was breakfast bar, Ryan did an excellent job of checking and restocking a nice breakfast offering. Place needs more Ryans.
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