Crowne Plaza Indianapolis-Airport

When we arrived we were greeted and provided with water. We had two rooms booked and was told if we wanted to be close, we would need to wait for a room to be cleaned. We opted to wait. We continued to wait and then had to get checked in to make it to the concert we had tickets for. So we all went into one of the booked rooms to get ready as the room was not ready for us. I found this not the best customer service as we had booked the rooms in the same reservation so they were aware that two rooms were needed and should have been ready for this at the noted check-in time of 4pm. At 4:30 the second room was still not ready so was not utilized until after the concert (12:30 am).

綺麗なホテルです。清潔度も良いです。飛行場からは近くシャトルバスも来てくれます。ダウンタウンからはかなり距離があるのと、Uberやレンタカーで移動しないとなりません。私は３泊予約しましたが友人の家に泊まる事になり当日１泊だけしてキャンセルしたいと何度もお願いし、キャンセル料がかかってもいいといったのですが結局全く返金もありませんでした。trip.comにも連絡もつきませんでした。これは詐欺です。

服務很好 前台熱情 有接機服務 非常方便 但是空調太吵了…..