Gästanvändare
7 april 2024
The last five nights of our round trip we should have stayed at this hotel. We were brought to our room (twin standard room) with the words 'this is the last room available'. When we took a closer look we were shocked. The room had nothing a 'standard room' should have, according to the website. There was no tv, no mini fridge and actually no windows. Yes, there were windows but you couldn't open or even look through them because of the board shed in front. We decided to talk to the manager of the hotel, because we couldn't stay in this room, which felt like a storage room, for 5 nights. After a long negotiation we accepted the offer to be moved to the deluxe room after one night, but we still didn't feel comfortable to stay in the hotel. We felt that the manager exactly knew that he shouldn't rent out the initial "twin standard room" and hoped for no complaints. After one really noisy night due to the high traffic road and the railway right next to the hotel, we decided to talk to our local guide. We asked him about a hotel change because we couldn't stay any longer in this hotel. H.O.T. offered us a hotel change and we were finally happy to leave this place to enjoy a great time somewhere else. Positive aspects about this hotel include the chef and butler, both did an amazing job.
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