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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.0
Service3.9
Renlighet4.0
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Anonym användare
Bodde på apr. 2023
Ensamresenärer
1 recension
2.2/5
Publicerades 15 apr. 2023
My plan does not include meals. I am willing to book and pay extra for dinner and breakfast but I was totally rejected. I am so surprised and cannot enjoy
the onsen relaxing. In addition, the facilities for onsen are not up to standard without supply of comb, toothbrush etc. I booked the Suttle bus service to JR Station on the next day. But I was told no such service for me on the next day when I checked out.They only send me to Ine bus stop. I complain. I have to wait for the bus for 20 minutes and take another one hour bus to JR Station. I was angry and complained. Finally, the hotel send another car to pick me up in the bus stop in Ine to JR Station. In short, I feel they are very unreasonable and unreliable. They can change their service at any time. Please don't consider this hotel.