The Malthouse

Very bad we paid £45 for a package. I was gluten-free. I had a tiny state that wasn’t any bigger than my palm two strips of chicken a gluten-free BAP, some chilli sauce and some cheese I had no drinks. There was no starter and no pudding, I went to ask the bar manager to ask the chef if I could have a little cheesecake as I hadn’t had any alcohol at all they refused. I had a booking that I was going to bring 39 people to the Malthouse next month. I will not bring them there. The service was terrible. The music was too loud and they didn’t accommodate the amount of people we booked so we had to move but most of all there was a uncourteous reaction from a chef to to at least offer me a desert as I had had no alcohol and a ridiculously small unbelievably meal and they charge £45 I would not recommend it to anyone, very bad customer service from the chef apparently the bar manager also asked the manager of the Hotel to go to the chef, he never came to us. I had to go up. I’ve been at many places and had beautiful customer service and beautiful people. This is not one of those places I would not get recommended.

Its like a Club on a Friday and Saturday afternoon and Night. Banging dance anthems till 12.45am. And we booked the last room above the Speakers, great if your an 18-25 clubber. Spoilt a Romantic weekend sadly. Location is great.

Horrendous place. No sound proofing and the room was above the where the band played until 11.45pm. Toilet stank. Coffee cheap sachets expecting you to pay extra for filter Coffee. When I complained the attitude was indifferent. Breakfast mediocre at best.

Great for weekends away. Stayed a few times, nothing to fault. Great location, staff ferry friendly, great food.

Nice pub/hotel on the river. Parking may be an issue for some!

Not one for a relaxing weekend away. Good was nice Tv would not work, would not turn on and remote wouldn’t connect. Went down and asked for help, “I’m new to this place” was the reply and “I’ll get someone to help you” nobody did! Room was quite dusty, especially by the tv, as we were trying to find buttons to work it! Wouldn’t choose to stay there again purely because of the music blaring from our 3pm checkin. We’d read up and believed it started from 9:30 but that was just the live music. Not the chilled out experience we hoped for away from our hectic lives. Breakfast was nice but no coffee cups, run out of coffee and hot water, 1 person serving tables, seating tables and topping all stock up was a battle.