Hampton Inn & Suites Birmingham East Irondale

Hotel room could be cleaner. Not crazy about carpet in the rooms. Would prefer vinyl flooring. The shower was good except mildew at the floor. Needs to be cleaned better.

It is in the hills. The landscaping is beautiful. The staff is friendly, professional, and efficient.

This was by far THE WORST Hampton Inn we have ever stayed in. The floor in the bathroom of our room was so sticky our shoes stuck to the floor. My husband tried to clean it with a towel and the towel was black. The property manager came up and mopped the floor. The breakfast was disgusting and cold. No butter or cream cheese out for the toast and bagels. We left without breakfast because it was so bad. The young lady who was supposed to be taking care of things seemed to be hiding in the kitchen. Guests had to knock on the door to get her to come out and give them supplies.

Got to the room the room they gave us was wide open . Mold and hair and trash everywhere. We asked for another room and we get it and it was just as bad . I couldn't believe how much mold was on the blankets . Was there a whole 15 minutes and they would not refund us our money. Horrible nasty run business

The front desk worker was very helpful and friendly. He greeted us and made small talk. We asked if there were vending facilities on site. He pointed towards a small area with a few bottles of Coke, Sprite and a few frozen hot pockets. We asked for bottled water but we were told they didn’t have any because the truck didn’t come in. Our room did not have any shampoo or conditioner in the wall dispensers in the shower. The bathroom vent was dirty and covered with black dust. The comforters on the beds were stained. We only had one roll of toilet paper in the bathroom. The free breakfast was subpar. There were cereals out for guests but we were told yet again they didn’t have any milk because the truck didn’t come in. The chairs in the dining area were dirty, covered with food and handprints. The pool was closed due to maintenance. I booked two rooms at this hotel for this particular stay and both rooms had similar issues. I saw this hotel was rated “very good” online. However, it truly left a lot to be desired and I left there disappointed.

The carpet was full of water and squished when you walked across the floor. The same hotel at Leeds was wonderful. Don't stay at Irondale go on to Leeds just a few miles down the road.