Fairfield Inn & Suites Dallas Las Colinas

Loved it so quite and everyone is very friendly rooms are super clean stayed in a king suite my whole trip :)

For some reason, this property is simply put, a dump. They have raked a leaf in quite a while. The inside rooms are very old. The elevator is the size of a small closet. The floors inside the rooms are uneven due to obvious water damage. The staff is friendly, but this hotel needs to be knocked down and redone. Also, it appears that there is a restaurant next-door, but it looks like it is abandoned. There are numerous broken down old cars in the parking lot with flat tires and covered in dirt, they have obviously been there for months. I’m surprised the city code enforcement has not come down and abated this property. THIS IS A DUMP.

After staying the first night, we noticed a hole under the ac window unit that was just covered with the carpet. I noticed when I walked over there and almost fell. There was a catch pan under the ac unit, so assuming there was a recent leak which destroyed the floor. It is not a small damaged area either and led up to the wall with a hole under the wall. At that point, we didn’t have time to make a big deal about it and move rooms or hotels. We told the lady at front desk when checking out and were told that they would tell the manager and the manager would call me. I never received any call, just noticed later they only charged half. The room is a literal hazard and the manager couldn’t be bothered to reach out. Not to mention the first night staying in that room, I started having a horrible allergy reaction to what I assume is mold under that floor. However, the staff at the front desk were always nice.