Seiblishof Superior Hotel ISCHGL

Excellent hotel with great service and perfect location. Rooms were clean and had all facilities to make your ski holiday a success

What a great stay in an hotel which ticks all the boxes, location, friendly and warm, great food and morning buffet, flexible, beautiful located and exactly wright positioned towards lifts, slopes and evening activities. As always an excellent customer experience!

Friendly staff from the beginning of the experience, really cool room, comfortable and cozy, buffet breakfast with lot of options. It's just im the center of Ischgl so best location for skiing and apresski.

Great hotel and staff excellent. Manager grumpy and good food. Couldn’t sit and listen to duo at new year as no tables. So headed out to the town which was superb with fire works.

Stayed here a few times in the past and has always been a good choice. During the pandemic, they have refurbed the place and it’s very impressive. State of the art boot room for example. Helpful and extremely friendly staff throughout. Very nice people. Jasmina at reception and Ivan at the bar can’t do enough for you Thank you

There were plenty of positives or us at this hotel, but the negative aspects mean that we would not return. The hotel reception area is inviting, the rooms are spacious and the beds are comfortable. The bath in our room was a lovely bonus. The boot/ski locker room was great and our boots were warm and dry in the mornings. The pool and spa area were great and well used by us. The welcome/check-in was efficient with a lovely glass of Prosecco and the stocked mini bar in the room was a lovely touch - a cola, an orange drink, a beer, 2 little bottles of wine and a 300ml bottle of water. There was a kettle in the room and a few tea bags, but no coffee or milk/cream. When we enquired, we were told that coffee would be charged for. After seeing that our 1 litre carafe of tap water had been charged to our room, we questioned this. We were told that this charge was "Ischgl wide" and it was in the booking literature. To be honest, we had not noticed it, but we spoke to our travel company Rep, suggesting that this information needs to be more obvious, in the literature. The charge for 1 litre of tap water was 2.80 Euros, but because a few of the other guests brought it up, the management decided that they would no longer provide tap water with evening meals, instead, the only option was a 750ml bottle of water for 6.90 Euros. We ended up taking our own water bottles to dinner. While I appreciate it was one of the first full weeks of the season, this is an established hotel and we expected the restaurant staff to be better. Some days the service was slow and dirty plates were not cleared from the table, other times the plates were taken away before everyone had finished that course. The evening of the buffet was not good. The trays/terrines of food were not labelled, so we did not know what they were. The vegetarian dishes were on the same platter as the meat dishes and during the buffet and at breakfast, the same serving tongs were used for meat and vegetarian dishes. My husband can't eat fish and there was only 1 serving implement for the fish and a pasta dish. The soups were average, at best. The French Onion soup was not palatable at all. Finally, there was a safe in the room, which was locked/unlocked using the room keycard, rather than a code. We were unsure if the "master key" used by the hotel staff for cleaning the room, would also be able to open the safe, thus making it very poorly secure. We had a lovely holiday and this review isn't a moan or a gripe. We felt that it was important for any future guests to have this information, when planning their stay.