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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
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1 rum, 2 vuxna, 0 Barn
Alla boenden i Isla Mujeres

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Punta Sam Manzana 002, 77400 Isla Mujeres, Quintana Roo, Mexiko
Visa på karta
Vi erbjuder prisgaranti
hotel overview picture
Bekvämligheter
Golfbana
Inomhuspool
Utomhuspool
Exklusivt strandområde
Snorkling
Varm källa
Bastu
Spa
Alla bekvämligheter
Beskrivning av boende
Med en vistelse på Planet Hollywood Cancun Resort är du redo att varva ner efter en dags resa.
Visa fler
8,7/10
Mycket bra
Renlighet9,1
Bekvämligheter8,5
Läge och interiör8,6
Service8,6
Alla 50 recensioner
Omgivningar
Flygplats: Cancun International Airport
(34,4 km)
Landmärken: Jurassic Splash Park
(270 min.)
Visa på karta

Översikt

Rum

Gästrecensioner

Tjänster och bekvämligheter

Policyer

Juniorsvit
3

Juniorsvit

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Rumsinformation
Sök lediga rum
Star Class Junior Suite Swim Out
1

Star Class Junior Suite Swim Out

2 Queen size-säng och 1 Bäddsoffa
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Direktörssvit med ett sovrum
2

Direktörssvit med ett sovrum

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Star class tre sovrumsvit(producers)
2

Star class tre sovrumsvit(producers)

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Star Class Entourage Suite

Star Class Entourage Suite

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Rumsinformation
Sök lediga rum
Svit Star Class Director's med 2 sovrum
2

Svit Star Class Director's med 2 sovrum

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Juniorsvit Luxury
1

Juniorsvit Luxury

2 Queen size-säng och 1 Bäddsoffa
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Direktörsvit Två Sovrum
2

Direktörsvit Två Sovrum

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Entourage Sviter
1

Entourage Sviter

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Rumsinformation
Sök lediga rum
Juniorsvit Luxury med havsutsikt
1

Juniorsvit Luxury med havsutsikt

2 Queen size-säng och 1 Bäddsoffa
Har fönster
Gratis Wi-Fi
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
star class två sovrum suite(producers)
2

star class två sovrum suite(producers)

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Juniorsvit STAR Class med havsutsikt
1

Juniorsvit STAR Class med havsutsikt

2 Queen size-säng och 1 Bäddsoffa
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Star Class Directors Suite One Bedroom Swim Out
2

Star Class Directors Suite One Bedroom Swim Out

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Entourage Sviter
1

Entourage Sviter

1 Bäddsoffa och 1 King size-säng
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Star Class Junior Suite Swim Out
1

Star Class Junior Suite Swim Out

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Rumsinformation
Sök lediga rum
Juniorsvit STAR Class
1

Juniorsvit STAR Class

1 Bäddsoffa och 2 Dubbelsäng
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Juniorsvit STAR Class med havsutsikt
2

Juniorsvit STAR Class med havsutsikt

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Rumsinformation
Sök lediga rum
Star Class Entourage Suite
1

Star Class Entourage Suite

1 Bäddsoffa och 1 King size-säng
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
STAR Class Directors Suite 1 rum
3

STAR Class Directors Suite 1 rum

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Juniorsvit STAR Class
2

Juniorsvit STAR Class

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Rumsinformation
Sök lediga rum
Juniorsvit Swim Out

Juniorsvit Swim Out

2 Queen size-säng och 1 Bäddsoffa eller 1 King size-säng och 1 Bäddsoffa
Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Star Class Producers Två Sovrum Svit Swim Out
1

Star Class Producers Två Sovrum Svit Swim Out

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Trappstegsfri ingång
Rumsinformation
Sök lediga rum
Juniorsvit Swim Out

Juniorsvit Swim Out

Har fönster
Gratis Wi-Fi
Rökning ej tillåtet
Wi-Fi på rummet
Rumsinformation
Sök lediga rum
Dölj rumstyper

Gästrecensioner

8,7/10
Mycket bra
50 recensioner
Verifierade recensioner
  • Renlighet9,1
  • Bekvämligheter8,5
  • Läge och interiör8,6
  • Service8,6
Genomsnittet för liknande boenden i Isla Mujeres
Mest omnämnt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
25 januari 2024
Service was great. Our ocean view room was lovely. The room itself was clean but definitely could tell wear and tear in spots but that wasn’t a bother to us. Food was less than to be desired. Every meal left me wanting more so that was disappointing. The beach front was great as well as all the pools and lazy river. We had some issues in our group with charges to rooms that shouldn’t have been there. They all eventually got sorted out but it took a lot of work to make things right. I don’t think I would recommend this resort to family and friends. I would look for a different resort but the island itself was good.
Översätt
N‍o‍o‍f
1 januari 2024
We enjoyed our stay at the resort, the rooms were nice however there was some dust in the room. There are many restaurants to choose from and the food was good. The shows were fine. I’ll come back again.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
3 september 2025
Mi bonito, área familiar con pocos camastros. Es mejor el área de adultos. Restaurantes bien! Ningún problema para reservar
Översätt
S‍t‍e‍p‍h‍a‍n‍i‍e‍ ‍S
21 juni 2025
The atmosphere was amazing! The staff very friendly. Our our excursion with ex cart cnotes with five different activities we booked with the hotel so amazing you would not be disappointed. It was a whole day adventure we paid for the pictures. We will cherished forever. Our first time to all exclusive the Japanese hibachi by far our favorite place to eat here we ate there three nights be sure you get the star package when you book you get a butler who helps you with everything. Any questions you have or if you simply just want him to bring you amazing we had Trinidad and Tona as our butlers they are the best. room service breakfast could not be any better than it was. It was perfect. If you want the extra bacon asked for it. If you want extra eggs Get it anything you want they make it just as you request. The beds are very comfortable & room service will change the sheets every day and clean your room. If you don’t want it changed for a day you can put a do not disturb on your door, the safe was amazing to have in the room. It’s bolted down so can you put your own code in there? this is just for your security and peace of mind. Be sure to take plenty of sunscreen and your blue ice for sunburn relief. Because if you have to get acid reflex and medicine or those sunscreens and ice are $30 a bottle so that’s a little tip for you. be sure you bring all of that and plenty of it so you don’t have to buy it in the resort that the medicine was a little bit higher than in the United States However we didn’t bring any acid reflux medicine and then my daughter needed some ibuprofen to go with her sunburn so we had to buy that too. It was a little overpriced, however not as bad as the sunscreens items.also download the Uber app we took a taxi to the mall it was $70 there and $70 back just so you know that Isla mall is like Beverly Hills very expensive so we just went there and turned around and came back for $140 If I had the Uber app and would’ve used that would’ve been like $30 round-trip these are things that I ran into that next time I will not forget to do don’t hell a taxi or call any Ubers other than in the Uber app. Best time to plan for Cancun, is probably May if you do early June just book your stay at the north coast, there is way less Sargasm. Other than those little tips that I gave you the place is amazing. It’s beautiful has all the purple lights. They have entertainment every night at 9 o’clock some starts a little bit earlier like they’ll have singers or some people that dance on this stage and interact with you and show you how to do some of the dances so much fun. the lobby is amazing. Some people hang out there at night before their dinner reservations. Only star class can make dinner reservations so that’s also a perk of star class. A lot of people don’t know that I saw some people trying to get into a restaurant, but they were already booked by reservations,so star class is very important. Also, they have an adult scene pool on t
Översätt
B‍r‍e‍t‍t‍ ‍J
11 juli 2025
Dorian and Octavio were top notch. Help us with planning everything from daily activities for the kids, diners, spa to outings off the resort. Our rooms was bananas 21201 if we come back to this property we would 100% request this room but would not come without doing a directors suite that's for sure. If your coming with 1 or 2 kids this should be a no brainer of an upgrade. I would HIGHLY suggest a trip to Isla Majures as well. Dorian guided us as we wanted to go about this on our own so told us where to go and what companies to use for the fairy etc.
Översätt
J‍a‍m‍a‍i‍n‍e‍ ‍D
11 juli 2025
We recently returned from a 7-night stay at Planet Hollywood Cancun, and I must say we were incredibly disappointed with the overall experience. This resort falls well short of its advertised 5-star rating and does not deliver the modern luxury one would expect at this level. To begin with, the kids’ water park area is rusting extensively, which not only looks neglected but also raises serious safety concerns. Rust on play equipment presents a risk of injury and potential infection, not something any parent wants to worry about while on holiday. In addition to this it’s peaking summer time and not all the water features in the splash area or lazy river were working. The dining experience was equally frustrating. To access most restaurants, you’re required to use an app-based booking system. Unfortunately, the app didn’t work throughout the majority of our stay. I spoke to four different staff members, all of whom told me it was simply down to a lack of availability. It wasn’t until day five of our seven-day holiday that a more helpful staff member finally explained that the app doesn’t function as one might expect and personally assisted me with booking meals. By that point, most of the trip was already compromised. Cleanliness and maintenance across the resort are noticeably poor. Restaurant chairs often had dried food stuck to them, clearly not being wiped down properly between guests. m honestly so disappointed in the food quality — this is nowhere near 5-star dining. The meals were bland, poorly presented, and completely lacking in flavour. I ordered a korma expecting a rich, mild, creamy, taste with subtle nutty and aromatic flavor, what arrived looked and tasted absolutely awful. It was watery, had no depth of flavour, and felt like a cheap attempt at something that should be a signature dish. For a resort that claims to offer a luxury experience, the food standard was a complete letdown. The same goes for the sunbeds, which showed visible mildew buildup, likely from being constantly damp and not properly cleaned or aired out. Our room was also damp, to the point where our bed felt moist and even the clothes in our suitcase developed an unpleasant smell. The furniture was chipped, dated, and poorly maintained, cupboards didn’t close properly, and the overall décor felt tired and in desperate need of refurbishment. The buildings around the resort are also showing wear, with peeling paint and general neglect visible throughout. A particularly upsetting incident was the theft of my wife’s sunglasses, which were personalised and easily identifiable. We actually spotted the individual wearing them, but when we raised it with staff, the situation was dismissed and brushed off, with the individuals conversing in Spanish leaving us completely in the dark and feeling unsupported. In conclusion, this resort is not a 5-star establishment by any means. At best, it offers a 4-star experience, and even that is generous based on our stay. It lacks
Översätt
M‍l‍e‍m‍i‍r‍e‍2‍9
3 maj 2025
Kevin was very nice at the baseball cage. He was patient, enthousiasm and made sure we were in security and in position before he let the ball goes. Thank you Kevin! Nice setup with soft ball. Even the kids were not scary to play. Can’t wait to play again
Översätt
F‍a‍b‍i‍e‍n‍n‍e‍ ‍Z
16 april 2025
Lucero at Infopoint (near the lobby) was super helpful with dinner reservations and cabana reservations. She was really pleasant and very patient with all of my requests. The resort was pretty crowded Easter week which made dinner reservations on the app impossible. Lucero was able to help us despite the lack of reservations times. Thanks to her positive can do attitude, she made our stay much more pleasant.
Översätt
G‍2‍0‍8‍9‍G‍N‍j‍o‍n‍a‍t‍h‍a‍n‍b
4 april 2025
The staff and venue us excellent, especially Karina from planet play, making sure we are happy everyday. Daytime activities and entertainment is very good for all ages. All the restaurants all good and plenty of choice. Lots of sports activities to do
Översätt

Tjänster och bekvämligheter

Inomhuspool
Utomhuspool
Exklusivt strandområde
Varm källa
Spa
Träningsrum
Bar
Restaurang
Vattenpark
Mötesrum
Lekplats
Barnklubb
Restaurang
Restaurang
Ingen ytterligare information tillgänglig
Fler bekvämligheter
Internet
2 pooler
Inomhuspool
Utomhuspool
Parkering
Parkering finns på hotellet.
Transport
Företagstjänster
Receptionstjänster
Restauranger
Allmänna utrymmen
Hälsa och välbefinnande
Aktiviteter
Städservice
Faciliteter för barn
Tillgänglighetsanpassning
Säkerhet

Boendepolicyer

Tider för in- och utcheckning
Incheckning: efter kl. 15:00
Utcheckningstid: före kl. 12:00

Receptionens öppettider: 24 timmar om dygnet

Barnpolicyer
Barn är inte tillåtna i den här rumstypen.

Spjälsängar och extrasängar
Policyerna för extrasängar och spjälsängar kan variera beroende på rumstyp. Se rumstypens information.

Juridisk information
Det här boendet sköts av en professionell värd. Professionella värdar är parter som agerar i syften som rör deras affärsverksamhet eller yrke och betraktas som näringsidkare enligt EU:s lagstiftning.
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Beskrivning av boende

  • Öppnades: 2019
  • Antal rum: 100
Telefonnummer:+52-9985809880
Med en vistelse på Planet Hollywood Cancun Resort är du redo att varva ner efter en dags resa.

Under din stilleståndstid kan du ta ett dopp i utomhus eller inomhus pool. Gå till Planet Hollywood Cancun Resorts exklusiva strand för att koppla av eller delta i snorkling. Unna dig själv genom att besöka fastighetens varm källa. Under din vistelse kan du unna dig ett besök på spa, massagerum, bastu, turkiskt bad eller fotbad på plats. Fortsätt med din träning med ett besök på träningsrum. Det finns massor av aktiviteter att göra, inklusive utrustning för vattensport, tennisbana och golfbana.

Under din lediga tid kan du smutta på en drink på bar eller pigga upp dina sinnen med en kaffe på kafé.

På denna resort har du tillgång till en trädgård, spelrum och automat. Service från receptionen är tillgänglig 24 timmar om dygnet. Den här egenskapen erbjuder också växlingskontor, bagageförvaring, kemtvätt och tvättservice.

Gäster som anländer med bil kan använda fastighetens parkeringsplats.

Vanliga frågor

Vilka in- och utcheckningstider gäller på Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Incheckningen på Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort öppnar 15:00 och utcheckning ska ske senast kl. 12:00.

Har Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort pool?

Ja, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort har en pool.

Hur mycket kostar det att bo på Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Priserna på Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort kan ändras beroende på datum, hotellpolicy och andra faktorer. För att se gällande priser anger du de datum du önskar bo på hotellet.

Hur tar jag mig från den närmaste flygplatsen till Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Den närmaste flygplatsen är Cancun International Airport och den ligger cirka 47 min bilresa från hotellet (34,4 km).

Vad har Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort för avbokningspolicy?

Avbokningspolicyn för Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort varierar beroende på rumstyp och bokningsvillkor.

Om det här boendet

Närmaste flygplatsCancún International Airport
Avstånd till flygplats34.45KM
Genomsnittligt pris frånUSD781
Hotell – antal stjärnor4