The Royal Hotel

I read the reviews from late 2024 after I had booked for 7 family for birthday trip, so was a little worried before we arrived. However we were all pleasantly surprised by the room quality, food for evening meal and breakfast. Thanks to the staff for making our family getaway great.

Rooms were clean but the hotel over all was dated. We weren’t in the room much so it served its purpose. The restaurant was surprisingly good. There is no lift so be prepared to drag luggage up the stairs. I would stay again if needed as the location and proximity to everything was amazing.

Booked this hotel as it is the only one available at the time of checking, at first didn’t realize it is so bad. Reception is rude - no cleaning service available if you’re a 2 days stay, didn’t specify at booking. Asked for more towel and got refused. The rest - just look at the picture, tells it all. If you don’t want to ruin your isle of skye stay - book something else.

We went on the Sunday looking for food in bar or restaurant. We always used this place in the past but its gone downhill big time. I won't t be back. There was nobody in the bar we stood ages and when she finally came out her attitude was disgusting. They weren't open n if we wanted food then book in advance cos guests in hotel get priority. Her face would turn the milk sour. We eventually went to the Tongdale hotel round corner and food was amazing and not expensive.

A review by a Travel professional. 

 Hotel is in a glorious location and in fact the only 3 star hotel of size in easy walking distance from town centre. The rooms and beds are really comfortable and we enjoyed lovely sea views from the rooms. Reception were always obliging but also often busy. Breakfast was fairly rushy ( as is the case in most of UK when there are orders taken at the table ) but the mostly-European staff were always doing their best ( although often eggs orders were under or overcooked ). 

B OOKING PROCESS : 5/5. Very straightforward as we eventually booked online through a 3rd party given this was cheaper and with a far more generous cancellation period. 
BREAKFAST / RESTAURANT 4/5 : The mostly European staff were always rushing and doing their best although one fellow looked lost and depressed all the time. After a nice chat he was fine. They were let down a little by consistently wrong cooking of eggs. ( some were raw once ). A coffee machine with beans would be great. We did not try for dinner, but was always busy and others said the food was great. 

 Reception & Concierge : 4/5. Reception staff - mostly Jessica and Paul - were aways friendly and assisted whenever possible. 

LNo concierge or lift. Location : 5/5 . Outstanding location overlooking the sea. 
Housekeeping : 4/5. A bit of confusion about whether we wanted rooms serviced as they had us down as ‘no service’ for some reason. Really bright happy team who sorted out that misunderstanding. 
 Room : 4/5 . Rooms are upper end of 3 star and beds super comfortable. Just nudged over the line for a 5 star ( based on overall high standards and some latitude given especially for a 3 star hotel ).

I was really looking forward to this trip The room we received was damp and extremely cold . We had to ask for a heater which was in fact broken .We paid over $550 for 2 nights What a waste of money. The restaurant food was awful. The staff at times were very rude. Overall very very poor