The Royal Hotel

攜程預訂沒有任何問題首先，但是酒店方面態度極其糟糕，我的朋友在前台等待結果遭到驅逐，認為我們4個人住雙人間卻不問這個問題，直接就是驅趕，沒有任何友善地溝通。酒店差評，直接改酒店了

Booked this hotel as it is the only one available at the time of checking, at first didn’t realize it is so bad. Reception is rude - no cleaning service available if you’re a 2 days stay, didn’t specify at booking. Asked for more towel and got refused. The rest - just look at the picture, tells it all. If you don’t want to ruin your isle of skye stay - book something else.

A review by a Travel professional. 

 Hotel is in a glorious location and in fact the only 3 star hotel of size in easy walking distance from town centre. The rooms and beds are really comfortable and we enjoyed lovely sea views from the rooms. Reception were always obliging but also often busy. Breakfast was fairly rushy ( as is the case in most of UK when there are orders taken at the table ) but the mostly-European staff were always doing their best ( although often eggs orders were under or overcooked ). 

B OOKING PROCESS : 5/5. Very straightforward as we eventually booked online through a 3rd party given this was cheaper and with a far more generous cancellation period. 
BREAKFAST / RESTAURANT 4/5 : The mostly European staff were always rushing and doing their best although one fellow looked lost and depressed all the time. After a nice chat he was fine. They were let down a little by consistently wrong cooking of eggs. ( some were raw once ). A coffee machine with beans would be great. We did not try for dinner, but was always busy and others said the food was great. 

 Reception & Concierge : 4/5. Reception staff - mostly Jessica and Paul - were aways friendly and assisted whenever possible. 

LNo concierge or lift. Location : 5/5 . Outstanding location overlooking the sea. 
Housekeeping : 4/5. A bit of confusion about whether we wanted rooms serviced as they had us down as ‘no service’ for some reason. Really bright happy team who sorted out that misunderstanding. 
 Room : 4/5 . Rooms are upper end of 3 star and beds super comfortable. Just nudged over the line for a 5 star ( based on overall high standards and some latitude given especially for a 3 star hotel ).