För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
#positive #Jag var nöjd med Plats,Restauranger i närheten
Översätt
Gästanvändare
Bodde på 2024 年 8 月
Par
3.0/5
Publicerades 2024 年 8 月 12 日
Great staff at front desk and breakfast bar. The hotel room was rather average. Breakfast was quite nice, all the better with the outdoor space and large windows offering great light. Conveniently located close to metro and park with many sporting activities.
Översätt
Gästanvändare
Bodde på 2024 年 8 月
Par
2.0/5
Publicerades 2024 年 8 月 5 日
Stayed for 2 nights during the Olympics. Quiet location but the walk up the hill from the metro station is a struggle in the heatwave and if you have luggage. The breakfast had limited options. It was difficult to find out about allergens in the food items as they were not written down. The breakfast room was always messy as when people left, their dishes were not cleared even after a while as there seemed to be only one member of staff who wasn’t constantly monitoring the status of the breakfast room. The only rubbish bin in the room is the one in the bathroom and it’s tiny and fills up quickly so your rooms ends up having a lot of rubbish and waste that doesn’t fit in the bin, unless you take them downstairs to the reception area where there is a recycling bin. There is AC in the room but it isn’t as efficient and we felt hot every night. The tables in the room are very small and we couldn’t fit our basic items on the bedside tables each day; there is very less space to put your things down other than two shelves near the entry. The first night I noticed the pillow smelled very dirty, so it appeared to not have been washed in between guests - it smelled like someone had been sweating on it. We asked the pillows and covers to be changed the next day. Stayed for 2 nights during the Olympics. Quiet location but the walk up the hill from the metro station is a struggle in the heatwave and if you have luggage. The breakfast had limited options. It was difficult to find out about allergens in the food items as they were not written down. The breakfast room was always messy as when people left, their dishes were not cleared even after a while as there seemed to be only one member of staff who wasn’t constantly monitoring the status of the breakfast room. The only rubbish bin in the room is the one in the bathroom and it’s tiny and fills up quickly so your rooms ends up having a lot of rubbish and waste that doesn’t fit in the bin, unless you take them downstairs to the reception area where there is a recycling bin. There is AC in the room but it isn’t as efficient and we felt hot every night. The tables in the room are very small and we couldn’t fit our basic items on the bedside tables each day; there is very less space to put your things down other than two shelves near the entry. The first night I noticed the pillow smelled very dirty, so it appeared to not have been washed in between guests - it smelled like someone had been sweating on it. We asked the pillows and covers to be changed the next day. There is no kettle or tea/coffee facility in the rooms either so to make a drink you have to go to the reception and ask for hot water. A weird coincidence happened when we were sitting in the restaurant area after the check out and waiting for our taxi, my partner simply looked at (visually, not touched anything) the breakfast shelf which has items that are used in the breakfast such as Nutella and jam. The manager or other member of staff ran to him
Översätt
Gästanvändare
Bodde på 2024 年 8 月
Par
3.0/5
Publicerades 2024 年 8 月 1 日
Stayed for 2 nights during the Olympics. We booked already a year in advance and everything else was sold out already then so this was pretty much the only option in our price bracket (and it was about 3 times per the normal price for this hotel!) Quiet and residential location but the walk up the hill from the metro station is a struggle in the heatwave and if you have luggage. The breakfast had limited options. It was difficult to find out about allergens in the food items as they were not written down. The breakfast room was always messy as when people left, their dishes were not cleared even after a while as there seemed to be only one member of staff who wasn’t constantly monitoring the status of the breakfast room. The bed was comfortable and so was the shower. There is a general hair and body wash available. The TV was nice. The only rubbish bin in the room is the one in the bathroom and it’s tiny and fills up quickly so your rooms ends up having a lot of rubbish and waste that doesn’t fit in the bin, unless you take them downstairs to the reception area where there is a recycling bin. There is AC in the room but it isn’t as efficient and we felt hot every night. The tables in the room are very small and we couldn’t fit our basic items on the bedside tables each day; there is very less space to put your things down other than two shelves near the entry. The first night I noticed the pillow smelled very dirty, so it appeared to not have been washed in between guests - it smelled like someone had been sweating on it. We asked the pillows and covers to be changed the next day. There is no kettle or tea/coffee facility in the rooms either so to make a drink you have to go to the reception and ask for hot water. A weird coincidence happened when we were sitting in the restaurant area after the check out and waiting for our taxi, my partner simply looked at (visually, not touched anything) the breakfast shelf which has items that are used in the breakfast such as Nutella and jam. The manager or other member of staff ran to him and saying “sir you can’t take those they are for the breakfast! Don’t touch them!”. He was not even intending to, simply looked at the shelf while we were waiting for our taxi. He then went in to the kitchen and said something in French to another staff member and asked him to do an inventory of all the breakfast items in their storage cupboards in front of us. Did they think we had been sitting there stealing breakfast items while waiting for our taxi? Humiliating!
Översätt
nikki_7867
Bodde på 2024 年 5 月
Familj
1.0/5
Publicerades 2024 年 5 月 30 日
I stayed in room 114 on 26/05/2024. I was with my family, we checked in as a family and picked e booked 2 rooms. Room 114 and 115. We arrived at 1am and were checked in by a very helpful receptionist man. In the morning , we went downstairs for breakfast at 10am and returned back upstairs to our rooms at 11am . Room 115 was still ours but room 114 was vacated and it appeared I was checked out an our early,against my wishes? The bed was made up and my belongings had been moved to the room next door,115. Check out time was 12pm. The room service lady went in my rooms without my permission and vacated room 114 whilst it was still under our reservation for another hour? I went downstairs to the reception staff to complain and demanded a refund for room 1 14. The staff called Clara and Hazel weren’t helpful at all? They said the error was made by an external employment agency, staff members,not their actual staff? Personally, I don’t see how this is my problem? I demanded to speak to the manager called Jibreel who wasn’t on shifts at that time? The female staff member called Hazel insisted I emailed the hotel with my discrepancies and give her a photocopy of my banking card so they could do the refund for that room after the managers arrived on his shift? The following day, I received a text message ‘fraud alert ‘ from my bank ,that someone was trying to attempt a banking transaction in Paris city whilst we were in the next city at Disneyland parks. The bank instantly blocked the card and we had no other way to access our money for the rest of our vacation with two young children! Even now, 3 days later, the hotel hasn’t done anything about our situation with the room refund or the fraudulent activity on our bank card? It is very disappointing and regrettable that this has happened in a reputable Accor group hotel and I will not be staying at this hotel chain again. It has ruined my vacation with my small children because I cannot resolve my bank card block whilst I am away from my home country, United Kingdom. Terrible service, minimal breakfast menu, fraudulent receptionist staff, illiterate room service staff, ignorant management. Did I miss anything? Extremely disappointed guest
Översätt
Gästanvändare
Bodde på 2024 年 5 月
Par
4.0/5
Mycket bra
Publicerades 2024 年 5 月 19 日
on our arrival, the receptionist Andreas made everything phenomenal. The first room smelled strongly of cigarettes and he gave us a room upgrade for the inconvenience. The breakfast was very poor, there was little choice of food and the area was never stocked, it was always dirty and the staff didn't look friendly, it seemed as if they were there out of obligation. The two girls (one blonde and the other brunette) who checked me out were terrible, very rude and didn't know how to explain things when we asked for justification for certain situations that happened in the hotel. If you're a booking agent you have to leave your room earlier than the rest of the guests ?!! how stupid of them, apart from the fact that they'd told us check out was at 12:00 and it turned out to be 11:30 for me. If I were to return, it would certainly be because of Andreas' 5-star service and super good manners. my 4-star rating goes entirely to the receptionist's service!!!
Översätt
Adrian S
Bodde på 2023 年 9 月
Familj
4.0/5
Mycket bra
Publicerades 2023 年 9 月 22 日
The value for the price is very good. Its proximity to the last metro station on line 12 makes it convenient, just 10-15 minutes away from Concorde or Madeleine. The room was clean with a refreshing ambiance. The breakfast, although not extensive, offers fresh and tasty selections. A small note: the coffee machine could use an upgrade, but it's a minor detail. Kudos to the staff for their helpfulness. I would probably stay again when in Paris; it's a great mid-range hotel choice.
Översätt
Gästanvändare
Bodde på 2023 年 1 月
Affärsresenärer
4.0/5
Mycket bra
Publicerades 2023 年 1 月 31 日
Location is good, just a few mins walk from the Marie d'Issey metro stop, 40 mins by metro from Gare du Nord and a 20 min walk, or two metro stops to the Porte de Versailles expo centre. Plenty of dining options and a couple of supermarkets just a few minutes away. The front desk team are great, special thanks for the restaurant recommendation and finding an iron at short notice - handy hint, the hotel keeps irons at the front desk but people take them and keep them in the room so don't leave it to the last minute if you need one! The room was nicely decorated, apart from one strange black wall / door to the bathroom which, to be frank, was quite ugly and looked out of place. There is a safety deposit box but no fridge. It was over 30C while I was there so somewhere to keep cold water would have been appreciated. TV channels only in French, an English-language news channel would have been appreciated. Breakfast is included but, as another review has said, it is limited and crowded. Several different types of decent bread but only one type of cheese cut tapas-style rather than sliced. Also quite difficult to get into the small serving area as it was quite crowded. Internet worked well most of the time. Only one very small bin in the bathroom for all types of waste. Really need a second bin for things that should be recycled such as plastic, paper and bottles. Overall though, it is a good hotel in a good location and I would definitely stay here ago.
Översätt
Shareen Kaye D
Bodde på 2023 年 7 月
Par
3.0/5
Publicerades 2023 年 7 月 27 日
Hotel was bit far from city center. It will take you 30-40 minutes from hotel to City center by metro. Location was okay, not much shops or restaurants around. Breakfast was basic. Room was clean and good.
Översätt
Gästanvändare
Bodde på 2023 年 1 月
Par
3.0/5
Publicerades 2023 年 1 月 31 日
I have no major complaints about the hotel the staff were great and our stay was comfortable. But I was unimpressed with the whole breakfast set up in the hotel, which seemed inadequate for the amount of guests the hotel has. There was upto 25 people in there at one time and the "breakfast counter" was tiny could only comfortably fit about 3 people at it at once, it felt as though you had to fight to get some breakfast, the poor lady serving was literally running as it could only hold small amounts at a time, she would put the small tray of croissants out and if you didn't follow her to the counter they were gone she was in and out constantly and they just push in front obviously to put the stuff out, so that added to the onslaught of everyone else on a small kitchen counter sized breakfast bar made it a frustrating experience.... seemed too concerned with keeping it looking minamlistic and stylish than functional. Plenty of tea coffee options, fresh squeezed OJ which was great, but other than about 3 small rustic loaves of bread, butter 1 type of cheese, 1 type of ham, croissants. There was eggs you had to boil yourself. But that was hardly possible with the space and amount of people..... There was no salad type bits at all, or fruit, there was a very underwhelming looking muesli. But there wasnt even a lot of that out at anyone time, the plates were tiny little square side plates you couldnt fit anything on, I've stayed at this brand before in other places and had a way better breakfast. We don't do a lot right in the UK and we arent known for our cuisine, but a £150 a night £750 for a 5 night stay, at a hotel even in London you will get a great breakfast normally cooked and continental and you want for nothing.....part of me going to Paris was for the food and expected we would get a better start to the day. If you do read this Ibis you are a Bit skimpy on towels too, 1 big towel for 2 people? but bed was comfy room was a good size with a decent sized and well equipped bathroom.....another tip a bin in the room would be great.
Översätt
Gästanvändare
Bodde på 2022 年 9 月
Affärsresenärer
5.0/5
Enastående
Publicerades 2022 年 9 月 14 日
Reasonably priced hotel, clean room, good breakfast buffet, nice neighborhood with stores, street market and metro connection. About 15-20 minutes to city center by metro The front desk was friendly and helpful. High speed internet at no extra charge I would come back here.