Crowne Plaza Istanbul Harbiye, an IHG Hotel

Air conditioning was not working others all I was ok with the service

Nice, quiet, clean place, good food and convenient location

Location are not very good. But hotel enviroment is good

Very good. Especially Mr. Onoer Arda is so helpful. He is a very nice guy

I told the concierge in the evening of June 8th for departure at 10:30am on June 9th to IST. The staff was only interested in arranging hotel limo for airport. I rejected and she agreed to arrange a taxi of me. However, when we went to the concierge on June 10th at 10:25am, nothing has been arranged. They told us either to wait for a taxi with no time (terrible traffic in Istanbul) or use the hotel limo for airport. We had no choice but to use the hotel limo and it did not come quickly. We end up with leaving the hotel at 10:50am. At the end, the limo driver asked for tip! Come on! Terrible hotel! PS. its too old and the bus tub is stucked

Thank you again for the excellence and exceptional service provided by your team. It greatly contributed to making my stay at Crowne Plaza a wonderful and enjoyable experience. I look forward to visiting your hotel again in the future. Sincerely, Yusuf Ali The front desk staff, Giler G. & Hasan, were extremely welcoming and professional. They had extensive knowledge of the hotel and its amenities, which allowed them to provide valuable recommendations. My dining experience was superb. The dishes were delicious, and the kitchen staff were dedicated in their service and responsiveness. The massage session was a rejuvenating and relaxing experience. The therapist demonstrated high skill and professionalism. I would like to express my deep admiration for the exceptional service I received. I want to commend the performance of the front desk staff, as well as the quality of food and service in the kitchen and spa.