Galatower Hotel

Good hotel but location is not good

Прекрасный отель рядом с Галатской башней. Персонал очень вежливый. Уборка каждый день , в номерах чисто. Есть лифт. Удобная кровать. Остались очень довольны!

HOTEL STRATEGICO PER VISITARE ISTANBUL. PULITO ACCOGLIENTE E ANCHE SE ABBASTANZA DATATO! AL 6 PIANO SI PUO TROVARE UNA TERRAZZA CON VEDUTA FANTASTICA SULLA CITTA' E MOSCHEA. UNA CITTA' DA VISITARE PER LA SUA BELLEZZA E PER LE PERSONE CHE SONO FANTASTICHE. SI MANGIA BENE E I PREZZI SONO ADEGUATI.

The worst experience ever, me and my wife arrived at dawn on Wednesday, March 29, the weather was cold and it was raining heavily, they gave us a room located two floors under the ground, very dirty and very cramped, there was no fresh air or a bathroom suitable for humans, the bed sheets was dirty and full of blood stains, and a lot of insects. I told them I wanted to change the room, they said I have to wait until tomorrow noon. We could not stay for more than an hour and we walked at dawn to another hotel, they deducted the value of the stay for four nights and did not accept to return anything, and when I told them that this was unfair and illegal, they canceled the reservation, it seems that the people who runs this hotel is a gang and not professional people in the field of tourism.

Do NOT book this hotel. I booked 6 months previously to staying and I spoke confirming my booking 3 days prior to arriving and they had my number. I arrived to find they cancelled the day before. They claimed also they were full and the truth is the rate I agreed was far lower than they could get last minute. They are a DISGRACE and totally unhelpful.

The hotel is very near with Galata tower, around 100 -150 meter walking distance. So you will very happy with the situation around here, the coffee, the pathway, the bird. I stayed in one economy room, but I had a beautiful room with nice Turkish decoration, very comfortable bed and pillow, and good view too from floor -1. In lobby they offer free coffee/tea from the machine; and very good information to us about many things. When I arrived it was 1 AM, but frontliner very helpful, and fast responded to give me bottle of water to my room. The best thing is they have beautiful view in terrace on 5th floor , we can see the tower and the sea view. I didnt order an airport transport but i ask frontliner to order me regular taxi in very tight time, he helped me very much, and also show me the taxi. (Cons: some taxi can't come stratightly to the hotel)