Palde Hotel & Spa

This hotel Is in great location, serves impressive breakfast.Rooms are not big enough.

Schone hotel, en ligging is perfect! De medewerkers waren ook heel vriendelijk.

非常不推薦住這家酒店，前台態度惡劣，明明是房間清掃人員忘記放水在我房間，聯繫前台要水，結果跟我説衹有入住的那一天提供免費的瓶裝水，後面幾天的水都是收費的，在跟我開玩笑嗎？我住過大大小小這麼多酒店，沒有一家酒店衹提供入住那一天的瓶裝水，以為我是一個人來的就好欺負嗎？欺負中國人不要太明顯，中國人都不來了看你們做誰的生意。

經濟划算，早餐種類很多，服務員幫忙拿行李，介紹房間設施，服務很好，而且街邊都是特色美食和當地的特色物品，還有T1公交車。交通很方便。離聖索菲亞教堂很近

Cheating!! advertises all inclusive and you get nothing The absolutely most terrible experience. Avoid this hotel!!!!0 star if it was possible to gave them it I would do it. I wrote to the hotel few days before we arrived to Istanbul to confirm our reservation, and to be sure that everything is okay. They confirmed that!! We booked the hotel & the flight together as a full combined booking which includes flight and hotel ( All includes ). And here was the surprise!! The person we met I think he is the owner was very unfriendly we informed him about our booking to check in, then directly he answered us exactly as I write now. We have no room for you as you booked we only have double room with no view. And about the all including you booked it is fail we only have breakfast and we do not serve anything else!! We were shocked!! Because we wrote to them before our arrival. Why didn’t they tell us that ?? They cheating us directly, and we were not able to do anything. We paid full price to get all including and a king size double room for 3 with view, and got a standard room with a small bed, one and half bed-size maybe max 160 cm with no view!! I didn't get what we paid for!!! We asked type 10 times to gave us a pillow and duvet to our kid before we get it. The rooms were dirty, and unfinished with cables sticking out of the walls. The balcony is unsafe for children, if you open it there is no railing you can directly fall down and die we were very worried about our child the whole time. I asked for confirmation from the hotel about that they do not provide all inclusive as they advertise, where I received a paper with information from them that they have provided all the services, I have ordered and where they write that their all including is only breakfast. This is a direct lie. I haven't yet described the other problems at the hotel. Bad service, poor treatment of the employees. Where they slander us and think we don't understand what they are saying!! No hot water, very poor room cleaning. Staff is rude, Worst breakfast I have ever seen in my life. The Hotel believes that this mistake is Travellink’s because we booked through them and Travellink blames the hotel. They will most likely not take responsibility!!

The room was clean and well presented. The glass top of the bedside table was broken and could be dangerous. Only one member of staff spoke English which meant we had to wait to check in. Breakfast was poor for a 4star hotel. No tea, no toaster, no porridge/ yoghurt but we were the only English speaking people there so everyone else appeared content. It said soundproof walls but they definitely aren’t, we heard the man next door chatting on the phone and could even hear the person he was calling. The tram runs outside and seemed to ring its bell as it passed by. Excellent location to visit the sites in the old town and lots of restaurants close by. The station was a 4 minute walk. Good public transport, easy to get to both airports. We didn’t use the Spa so can’t comment. We only stayed 2 nights and there is so much to see should have stayed longer.