Vahideh S
13 augusti 2023
In one word, an awful hotel. In details, the hotel have dark, old design, and old fashion rooms and furnitures and atmosphere, with many stairs to get into the restaurant for the breakfast. Although in the hotel services was written the room has minibar, my room didn't have. I complained to the reception for that, he said they don't have an empty room to change my room with a room with minibar, it was in the middle of the summer, imagine how hard is to spend the time without minibar. I gave them some of my stuff to put it in their refrigerator, but they kept it in room temperature and all my stuffs were spoiled!!!! The other day I had angrily a serious argument with the reception and finally they provide a minibar from nowhere!!!!! In breakfast time, there was no toaster for broad and the breakfast had with very limited items to eat. Another suprising point was that the safety box was not attached to the wall/closet and any one could easily move it from your room! I am totally disappointed for my reservation and I wouldn't recommend this hotel to anyone, unless you wanna be close to the Istiqlal st. for shopping purposes& irresponsible staffs don't bother you.
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