Gästanvändare
4 november 2024
The photographs on the website were misleading, as the actual room conditions were significantly different and of poor quality. The room was filthy, and there was a strong odor of smoke emanating from the bedding and damp or mold, which prevented me from getting a restful night sleep due to constant coughing.The absence of windows for ventilation in the room & dining room impedes the circulation of fresh air.(window leaded to dining room) the toilet was disgusting very strong smell off gutter odor from the shower area. The sink was equipped with corroded rusty tap that was disgusting to even touching the tap to wash your hands or face & there was no towels or toilet paper holders, and that toilet paper is placed on the floor. When report to reception was not interested in helping. Due to the hotel's failure to address our health concerns, I made the decision to relocate to a different hotel, which cost the other £360. Despite informing the hotel management about the situation, they displayed a lack of concern and even laughed about the matter.
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