Old City Hotel Sultanahmet

Not recommended ever

Room booked with 2 month in advance. no mention in the description the the room was in the BASEMENT. Mold on the walls. dirty mattress and sheets Left the hotel and had to look for a better accomodation. This hotel refuses to refund the payment. Absolutely not recommended for European travelers.

This has to be one of the most catfish hotels I have ever seen. I booked 2 standard rooms but upon arrival the receptionist claimed I had booked economy rooms and gave us the room in the basement. This room was disgusting, it looked like it had not even been cleaned before arrival. There was dirt and hair on the floor and the bed sheets had mould and stains. There was hair inside the bed and the toilet had the worst smell. It smelt like sewage and drainage. The shower was dirty and whoever had stayed there last had left their items proving it had not been cleaned. I stayed in instabul a week, that whole week we were never provided with fresh towels, the room was never cleaned and when asking for towels and sheets we were given excuses and they were being stingy. There were also so many flies and bugs in the room it was disgusting and random stains splattered on the drawers and bedside tables. They have a no refund or cancellation policy... probably because they know how s**t the hotel is. Just don't stay here and don't be fooled by images they plaster anywhere because this hotel is a hellhole.

SCAM. Worst hotel ever this cannot even be called a hotel we booked for 6 days everything seemed nice on pictures from the website but this was nothing in comparison to the reality. It was very unhygienic, not clean at all the room smelled bad. There was mold everywhere in the room. The bed sheets were dirty and smelled too there were even bed bugs on the mattress. The door of the toilet did not work. There were no towels we asked several times for towels but they did not bring us any, the service did not care at all. The WiFi did not work either. And the terrace was nothing like in the pictures also very dirty and old. This is not a place to stay. It was a horrific experience for us we changed the hotel after 1 day unbelievable how we even stayed there for one day. We even told them that we were unsatisfied with the room and asked for a room change but all the other rooms were even worse and there was an extreme smell from the toilets coming. We did not even get a refund for the damage they caused to us. Please keep away from those scammers. This place needs to be shut down. All in all it was just disgusting. It does not even deserve one star..

Wonderfull place, Nice position, very kind hoist and helpfull..Very close to Capali cars, Blue mosk. Clean and confortable room. i recomended that place.And is the cheapest hotel what you can found for that quality!!!

Stayed at the hotel fr 5 nights, the location was excellent , service was good , staff was always willing to help and very friendly, shout out to Ismail at Riza at front desk ... excellent personality and very friendly. Location was central and close to a tram line , easy access to transport systems .. highly recommend this hotel Continental breakfast as a bonus