Hotel Ottoman Luxury

Please do not stay at this hotel they are fraudsters, we had a terrible experience and looking at previous reviews so have others. We arrived at the hotel at were told the payment machine was not working and they will take payment using a payment machine of one of their other hotels. Once payment was taken they then said there was a problem with our allocated rooms as a guest had overstayed and we would need to be put up in one of their other hotels around the corner, We asked why this was not mentioned before taking payment and response was pretty much you wont find any other hotel. The other hotel we had to stay in the first night was terrible, access was via a restaurant and the rooms were dirty. Later that evening we went back to the ottoman hotel reception and found another couple sitting there who they had done the same with. The second night we were put up in the correct hotel, which was better that the first one but the beds are in very poor condition and the bathrooms dated, The hotel cleverly cancelled the booking on *********** so I could not write a review there. If you do book at this hotel get to see the rooms prior to payment

Ailem ile güzel bir konaklama geçirdik. Otel odaları çok temiz ve ferah. Personel çok ilgiliydi. Bizelere çok yardımcı oldular. Odalar her gün düzenli olarak temizleniyordu. Ailemle çok memnun kaldık. Her şey için teşekkürler ottoman luxury ailesi.

Öncelikle personele teşekkür ederiz 8 gün boyunca ***et ilgi ve alaka gösterdiler çok çok memnun kaldık Hotel merkezi yerde ve bütün mekanlara yakındı Teras katında lezetli kahvaltı yaptık ayrıca akşamaları lezetli yemekler çıkıyor .