Galata Times Hotel

My experience at the hotel was nothing but unpleasant. -While checking in with my family, I was greeted by the most unfriendly staff. After presenting UK passports of the whole family, was asked for a birth certificate of my child which I obviously do not carry and have never been asked before! -The hotel lobby is narrow and tight, very unwelcoming and definitely what a 4 star (claimed) hotel should NOT look like -Finally when I could prove that I was actually the parent of my child,  I was handed over the key and took the tight elevator to our room on the fifth floor .  -the room was very small, had a balcony facing a block of cement of the adjacent building (so no air or light) , lighting in the room was pathetic.  -the bathroom was ok but had used shampoo and conditioner bottles in the shower area -the breakfast area had nice views but the food items were limited and not fresh. Strawberries had mould , the cucumbers tasted bad.  The online reviews about this hotel are fake . I wouldn’t rate this as a 4 star, almost it’s a 2 star . Definitely would avoid at all costs!

房間挺小，但乾淨。早餐蠻好的，可以看到美景，但mini bar要收費的！ 沒有提早跟我們說，然後也沒顯示價格，這一點不太滿意