Gleam Bomonti Hotel

I went to Istanbul for surgery. When we got into our room, the bathroom was disgusting, the shower had mold in it. All the silicone in the shower was discoloured with mold. There were dirty socks found under the bed by the previous people who had stayed. The floor in the bathroom leading to the door was discoloured with dark spots. After surgery, it is important to keep yourself clean, I didn't feel clean in that room whatsoever. The company who I had the surgery with even rang the hotel and asked them to clean the bathroom properly. Some random cleaner turned up at our door completely unannounced, the reception didn't call us to let us know. He didn't speak a word of English and was not happy that he was asked to clean the bathroom again. Additionally, I contacted the hotel before booking to see if they had any vegan options for breakfast. I was told that there were vegan options. When it came to breakfast, there were no vegan options at all, not even soy milk available, and the staff had no clue what we were saying. I would definitely never stay here again. The photos and other reviews do not match the experience I had. Unfortunately, because I was focusing on healing after surgery, I didn't take any photos. But I promise you, I am not lying.

A great hotel with exceptionally kind and attentive staff. They assist, offer advice, and do everything to ensure your comfort. The room is excellent, everything is clean and convenient.

Good service and friendly staffs

Very satisfied, friendly staff, great breakfast, wonderful service. I will definitely visit again.

Kamer was heel stoffig.

good hotel