Mugwort Hotel & Spa recensioner

This my 2nd time booking in this place, the 1st time It was okay , except the parking, One day I was living the hotel, I know my car was outside the hotel, but I couldn't find it, I ask the Reception about my car, they told me It was towed away, I have to walk to where they took it and pay 120lt for it, and after I finished my trip in like 3 month they changed me money they took it from my account for a car Violation, that I have no idea what is it for. The 2nd time, the room is dirty, the sheets had yellow spots on it, the tea pot was rusty from the inside, I decided to Check out, they refuse to pay my money back for 12 days and they was rude and Liar. I told him I'm going to put a bad review he start laughing in my face and he said (OK). I'm like do you understand what I'm saying, he was like I speak English Better than you, you speak English? bla bla bla........... There is more to the story but I think this is enough to know How bad is this