Volley Hotel Istanbul

Nice 4* hotel, beautiful reception, helpful staff. Room was very spacious, with 2 comfortable double beds and still very spacious. Breakfast always ample choice of different food items, local dishes, and also European food. A great experience over all.

We arrived at the hotel to be greeted by friendly staff outside the main entrance who were happy to help us inside and to our room after check in. The room was lovely, and had everything we could have wanted, including the comfort and luxury feel. Breakfast buffet had plenty of options, as did room service. Staff were always happy to help, any language barriers were resolved with google translate, which was used just a few times. The pool was closed during our visit due to renovations on some floors of the hotel, which didn’t bother us as we were staying here during and after procedures

We stayed here during our procedures and absolutely loved it. The hotel is spotless and very quiet to allow you to recover. The food is also really good, we enjoyed the room service alot. The prices are around the same as the UK but it is what it is. The pool also looked inviting although we unfortunately didn't use it. We would definitely stay and recommend this to friends and family.

Check in a nd check out are no problem. Price is great, if all you care about is a clean bed and decent rate. Telephones don't work most of the time. WIFI???? Forget it. I had to go to the lobby to get my work done. Even after my complaint, someone came in and brought in a gaget that did not work except when he was there. lol (I guess you can see the trick) Breakfast, which was included in my rate, was below par and even contenetial breakfast in North America is better. The Indoor Jacuzzi, Sauna were broken and the rooms were used as storage for water bottles and equipment.

Nice enough hotel, but quite sterile and lacking any real character. Restaurant is OK, food not bad, but again lacks any atmosphere. Breakfast is OK. Room service got my order completely wrong but I guess put down to language issue. I had a view of a huge car park from my room.

We arrived and checked in to our room, both the phones were not working for 3 days, not allowing us to call room service or reception, we complain about this and a man comes upto the room to get the phone in the bedroom and takes it away As he walks into the room he is full on STARING at me, looking at me up and down as he is walking across the room, making me feel extremely uncomfortable, as my husband is talking to him he’s still looking at me up and down. He comes back with the phone and continues to do the same, making me feel very uncomfortable. Later my husband walks upto this man asking where the laundry is, so we can wash our clothes. He raises his hand, shoos him away and says “No English”, you’d think if you had any customer service he would go and get someone who spoke English. Instead he continued to be extremely rude and said No English, waved his hand and walked away. Very rude. Not how you should treat your paying guests. We found this phone situation very strange because out of nowhere the bathroom phone rang, we assume they disconnected the phones on purpose so we couldn’t phone for anything (as the hotel was full) maybe they just didn’t want to deal with any phone calls When we arrived we asked for Fresh Orange Juice, despite there being a juicer in the restaurant behind the counter with oranges all around it, we got told this is just for show. After we made our complaints they all of a sudden brought orange juice to the room out of nowhere. Also very strange as I thought the juicer was just for show! Overall this was a very strange and bad experience and I wouldn’t recommend staying here if your looking for peace and privacy, because it was just problem after problem for us. We checked out early and changed our hotel. Too much hassle and stress it was not a nice experience.