Mytra Hotel

Unfortunately, I cannot recommend this hotel. Due to a sudden death in my immediate family, my partner and I were no longer able to travel to Turkey and keep our booking. When I requested cancellation and explained the extremely difficult circumstances behind the cancellation I received a very cold response informing me that in future I should book the refundable option. This was extremely upsetting, and when I called the hotel to request further explanation of their response and asked for the hotel to grant a partial refund, the gentleman who took my call interrupted me and spoke over the top of me. I was stunned and hurt by the lack of compassion shown by their employees and the manner in which this situation was handled.

I stayed 4 days. Hotel nice, beautiful breakfast, you can have it in the main restaurant or after helping yourself the waitress will bring it for you as the they have a roof garden with a splendid view. Only criticism I have my room was very very with double bed , not easy to move , maybe because I was only 1 person but I was happy for being in this hotel. The staff where helpful, nice and always welling to help. Thank you Kèmal

Photos Non conforme, attention, Arnaque garantie, j'ai dû partir le lendemain. Insalubrité, saleté, hygiène absent. Vue dégueulasse, je vous déconseille cet hôtel. Patron malhonnête, n'a pas voulu me rembourser. J'ai réservé via ***********, mais il n'a pas voulu me rembourser. Donc j'étais dans l'obligation d'écourter mon séjour à Istanbul à cause de lui, car j'étais avec un enfant de 2 ans et je me suis retrouvé à la rue. Il est absolument malhonnête ce monsieur Cesar si je ne me trompe pas. Il existe des commentaires positifs, mais je ne comprends pas comment, je vais vous partager les photos de cet hôtel et je vous laisse faire votre avis afin d'éviter un cauchemard lors de votre séjour.