Ramada Plaza by Wyndham Istanbul Sultanahmet

I booked wrong dates and couldn’t modify and get money back because the option was non-refundable 😭

Hotel is situated on a good location , couple of minutes walk to train station and walking distance from grand bazar. Breakfast was really good. As we were on the third floor Wifi connection was very slow. Staff was very helpfull .

I was very disappointed in the system and the staff of this hotel. I booked a room for 3 days with breakfast included, and the payment was not small. 2 days at the reception desk and at the entrance for breakfast they told us that we did not have breakfast included and when I began to be indignant and show the reservation in which it was clearly written that breakfast was included for the whole 3 days, without listening to me, they said okay, okay, go ahead and all this was in the presence of my mother and my child. It seemed to me that this situation was not only with me because every time they shut my mouth, not allowing me to finish with the words okay, go ahead . on the third day they already decided that we included breakfast, but the unpleasant aftertaste from the staff’s negligence and manner of shutting you up without listening to you was not a pleasant one...