För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör7.3
Bekvämligheter7.0
Service7.3
Renlighet6.9
Filtrera efter:
Sortera efter:
Alla recensioner(37)
Positiva recensioner(19)
Recensioner med foton/video(5)
Negativa recensioner(6)
Anonym användare
Bungalow Budget med delat badrum
Bodde på feb. 2025
Familj
6 recension
7.5/10
Publicerades 2 mars 2025
Very close to the airport.
A lot of small insects.
Hotel has a good sea view.
People are nice
We had a lovely experience at Evergreen Resort made especially wonderful by an authentic interaction with Lyn who came on our tour to Mt Yasur. Jimmy our driver was also fantastic both had plenty of stories to tell and information about their island. There is so much to learn. Even though Lyn was a new employee at the resort she has a natural talent for making people feel informed, safe and special. Thank you tumas
Översätt
Gästanvändare
Bodde på apr. 2024
Annat
2.0/10
Publicerades 18 maj 2024
I am compelled to share our deeply frustrating experience with Tanna Evergreen Resorts. Despite facing unforeseen circumstances due to the sudden bankruptcy of Air Vanuatu, our appeal for a simple credit towards a future stay—rather than a refund—was bluntly denied. Our request was met with a rigid adherence to cancellation policies that showed no consideration for exceptional circumstances. Not only did this rigid stance disregard the potential of fostering a long-term relationship with frequent visitors like ourselves, but it also overlooked a crucial opportunity to demonstrate customer care and understanding. This experience has significantly tainted our perception of Tanna Evergreen Resorts, and we are left feeling undervalued and dismissed as guests.
Översätt
Gästanvändare
Bodde på jan. 2024
Par
4.0/10
Publicerades 12 feb. 2024
While we were thankful they took us in due to us being stuck because of tropical low it was extremely disappointing. For the price it’s extremely run down. The pizza is made from a frozen pizza. The bathrooms are dirty. The snorkeling gear broken (our gear was stuck in airport storage at Vila) the entrance to the ocean has had no maintenance so my husband slipped and dislocated his finger. No first aid or medical help was offered and no one went to fix the access area. The tours are overpriced due to commission. I’m thankful they let us leave but this resort does not meet the expectations of the high price. The relationship between the management and the staff is obviously terrible. The staff are nice and obviously trying their hardest. If I was the owner I’d be extremely concerned and would get there and take a look themselves. This is the first bad review I’ve ever done.
Översätt
Gästanvändare
Bodde på nov. 2023
Familj
8.0/10
Mycket bra
Publicerades 26 dec. 2023
Friendly and amazing staff. Nice sunset view from the pool and sunset spot view. We recommend TERT for your Tanna trip. For diner they serve delicious food but limited stock of some menu e.g lobster and fish long coconut. For kids,we recommend fish and ships.
Översätt
Gästanvändare
Bodde på okt. 2023
Annat
6.0/10
Publicerades 28 nov. 2023
Great communication BEFORE my stay, they offer free airport transport which is great. Their welcome is warm with coconut water, they show you the premises and inform you about the timings. Unfortunately regards the food they didn't stood up to the standards, as I previously communicated to them that I ate plant-based and they ensured that I would have options, that didn't happen. The included breakfast wasn't plant-based friendly. My first morning the staff members were kind of confused, there were just fruit out and I asked them if any bread or something more filling was coming out, they couldn't communicate with me so I asked for bread and cheese (that would be charged). Then 20 minutes later they put out bread and beans. My second morning I showed up at the dining room 30 minutes later than the breakfast started and almost nothing left, as they were not refilling. Besides all that my room was decent and loved their pool.