Hygge Hotel

There is no way to reach the hotel via phone or email. They do not answer the phone or respond to emails. Accidentally left a valuable item in the hotel. They will not respond to try and get it shipped even offered to pay. Called over 12 times with no answer and sent 4 emails no responses. Disappointing, my bad for leaving something but they could have the decency to answer the phone.

對面cafe的brunch非常好吃！打掃小姐姐不會英文但是比手畫腳 給我拿來了我想要的東西 真的很開心

飯店距離車站及主要的景點區有一點距離，前往飯店的時候很多上坡路段，遇到部分路段在施工。 飯店大廳有多不同風格的休息區，算寬敞，有電梯可以搭乘。 房間內風格極簡，環境算乾淨，空間較小（稍嫌擁擠，無法平放兩個打開的行李箱）；淋浴間有花灑，強度很夠，但排水很慢；房內無空調需開窗透氣，但開窗後外面路上的聲音很吵雜。 早餐樣式豐富、美味，熱水需要去櫃檯才有。 飯店櫃檯人員親切、友善，退房時還遇到一位會說中文的女生。

房間很小五臟俱全，但是樓下reception服務不好！！臨街挺吵的！

Short on score: strong average. Very good interior, cleanliness, non uniformed staff with agreeable service and decent location does raise score. Unclean sheets, minor tear and no immediate routine to repair dents reduced score. Good value for money and expectations set right. Linked to Yadoya hotel. Longer evaluation: 1. Cleanliness and state: very clean rooms, well kept interior and furniture plus low wear and tear raise score. Messy reception and unclean ripped sheets reduce score. Gym, spa or similar four star facilities not found but also not advertised ergo no change to score. Dining seemed in good shape, unclear if room-service, no after hours housekeeping neutral score. Average score. 2. Location: not central, in somewhat above average income area (note 1), traffic affecting all rooms/ reasonably calm street and monotonous fan through night in the street reduce score slightly. Soundproof windows compensate. No major construction in vicinity. Average score. 3. Service: welcoming and commercially adept staff. Minority of staff uniformed. Boutique rather than policy/training stars driven chain. Decent language skills. Evening reception fairly good at customer complaint resolution (unclean torn sheets). Below average response time on emails e.g. requesting checkout and asking for information on years in operation does reduce score. Average score. 4. Value: nearby hotels in this category advertise at similar or somewhat higher prices. Online images appear generally true. Given quality and service - pricing appears correct as of July 2024. Above average score. --- Note 1, figure 6, is from journals openedition dot org brussels. TripAdvisor robot reviewing AI does not permit hyperlinks.

Lovely hotel, really modern and classic at the same time, extremely nice laid back and peaceful vibe. Nice big rooms and bathrooms with high ceilinhs, great lobby. Very centrally located too. Breakfast available, a little garden too. All amenities in the room.

We felt so lucky to find this hotel so last minute. The area was perfect for exploring on foot or by tram/metro. The hotel reception is absolutely stunning and feels very clean and stylish. Rooms were a good size and very clean. Staff extremely helpful and the breakfast was worth the money. We loved it and would stay again.

Lovely hotel …really contemporary design and decor ..room was spacious and lovely but it was in the eaves and we kept banging our heads on the ceiling ..and the staircase up to the room was really steep and difficult to lift a case up Breakfast was good value lots of choice Staff were really nice and couldn’t have been more attentive

We had a 3 day stay at Hygge Hotel in July 2023. The hotel was clean, the staff friendly and helpful. The location, just outside the inner ring road with lots of Art Nouveau buildings nearby was ideal for exploring the city by foot. There are lots of restaurants in easy walking distance for dinner. Hygge hotel was comfortably Scandinavian, suited us very well and we’d happily return.