Sheraton Flowood the Refuge Hotel & Conference Center

Very nice hotel. Clarification for certain amenities were not included. A few things broken in room. But super nice would definitely stay again.

Absolutely beautiful! Can’t wait to go back! Pool area is so nice & restaurant had great food!

酒店內部一般，外部是高爾夫球場環境非常好！

超級棒的酒店！

The hospitality and service cannot be beat! Tat has always made me feel welcomed and at home when I walk into the Refuge. He always has a huge smile on his face, knows his people by name, and is very knowledgeable. He made an otherwise stressful checkin situation a breeze with his credit card processing skills! The manager told me to call the card company but Tat knew exactly what to do and fixed the issue within seconds! He came out of the blue like an angel and was calm the entire time. Tat has been loyal to the Marriott family I know and I hope he is recognized for his outstanding customer service because it is why I choose to stay here every time I come to Jackson!! Service is everything! Thank you, Tat!

Upon entering the hotel lobby, I was warmly greeted by Dionne. Her welcoming smile and delightful personality were not only noticed by me but also by the other guests present. Throughout the check-in process, Dionne exemplified the utmost professionalism. She assisted me and other guests with great care and attention, ensuring that our needs were met. To top it off, she finished the check-in experience by offering delicious freshly baked cookies. Dionne is the perfect representation of the Elite Sheraton Flowood Refuge Hotel !

Excellent good and experience. Hostess Kelly was fantastic!! Will definitely tell others as well as return! The food was amazing and brought out in a very timely fashion. We didn’t need anything we didn’t 30 enjoy. Had a steak which I think I could’ve cut with a fork.

Went to the bar in the lobby for lunch and really enjoyed the experience! Our bartender's name was Tay and she was amazing! She made great drinks and was very helpful with the lunch menu. I tried the Flatliner (espresso cocktail) and my wife had the Freakshow red wine. I recommend the beef brisket sandwich. We'll definitely be back to try the dinner menu.

Jessica C. was a 20/10!!!!!!!! We could not have had a better experience!!!!!!!!! She gave the best recommendations and made it an amazing experience all around! We loved the food! The charcuterie board was the best! Jessica even brought us extra pepper jelly!!